Sales Associate Onsite

7 months ago

Greater Melbourne VIC, Australia Stockland Full time

**Supporting through the customer journey and all stages of the sales process**:

- **Join an organisation committed to creating spaces where communities thrive**:

- **Minta site, Berwick**

This is a great opportunity to utilise your customer service, sales, and administration qualities, blending them into one. Working closely with your Sales Professional, take an active part in supporting across all stages of the sales process and through the customer’s journey.

**About the role**

Based at Minta, Berwick, this is a full-time, permanent position, 5 days/week (incl weekends), Thursday - Monday. Mondays, work from home, allocated days off during the week. In addition to the salary package offered there is the opportunity to earn commission.

**Some of your responsibilities will include**:

- Responding to all sales and after sales enquiries, providing guidance.
- Contribute to sales activities including pre-qualification and follow-up and meet and greet assistance with qualification.
- Assist in maintaining appropriate systems, procedures, and controls.
- Provide a welcoming and helpful interface between the team and key internal and external stakeholders.
- Represent Stockland in alignment with the brand and Stockland’s values.
- Use effective communication skills to liaise clearly with internal and external stakeholders.
- Contribute to the delivery of agreed enquiry conversion rate from enquiry to deposit to settle per project(s).
- Maintain and update sales systems and processes to maximise enquiry conversion and minimise cancellations of deposits for the Project.
- Enhance Stockland’s leadership position and reputation in the industry through sustainable sales practices and adherence to the structured sales process.
- Providing exceptional customer service and customer care to everyone who engages with Stockland.

**About you**
- A strong customer service background from either the property industry, or similar is advantageous
- Working in a sales, hospitality and/or customer face to face environment
- An interest in driving sales
- Experience & delivery of high-quality administrative tasks and activities
- Strong in your ability to multi-task, manage your time effectively and well organised
- You have the ability to engage and build rapport easily with diverse range of stakeholders
- Motivated to work independently or as part of a team
- Eager to learn, grow and develop with a career in Stockland
- Strong initiative
- You will require to have your own reliable transport and a full drivers’ license

**The Stockland Proposition**

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

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