Claims - Technical Specialist
2 weeks ago
Company Description
Welcome to This Australian Life.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.
We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?
**Job Description**:
The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capability in line with the TAL claims capability and delegated authority frameworks. This includes development of processes, tools, guidelines or other resource to support assessment of the claims.
**Qualifications**:
- At least 2 years’ demonstrated experience in a similar role within Life Insurance or 5 years’ experience as a Life Insurance Claims Manager or similar
- Experience in coaching and embedding knowledge, including an uplift of skills of case managers.
- Experience in process improvement and projects.
- Ability to identify and develop strategies to overcome barriers in claims assessment and management.
- Strong written and verbal communication, negotiation and influencing. - Demonstrated ability to provide excellent customer service to a wide range of clients and stakeholders.
- Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable). - Diploma or Cert IV in Life Insurance, or equivalent (desirable).
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
Additional Information
Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.
We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.
LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
-
Claims Manager
1 month ago
Docklands, Australia Nutrien Full timeClaims Manager | VIC Join Nutrien Ag Solutions – the leading agribusiness in Australia Provide invaluable support to our Insurance Brokers Flexible location For over 150 years, we have been committed to providing quality local advice, knowledge and expertise to growers. Nutrien Ag Solutions one of the largest agribusinesses operating in...
-
Claims Consultant
5 days ago
Docklands, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Operations Specialist, A&nz
4 weeks ago
Docklands, Australia Combined Insurance Full timeChubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...
-
Operations Specialist, A&nz
4 weeks ago
Docklands, Australia Chubb Full timeChubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...
-
Road Adjuster
1 month ago
Docklands, Australia Combined Insurance Full timeChubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...
-
Road Adjuster
1 month ago
Docklands, Australia Chubb Full timeChubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims...
-
Road Adjuster
1 month ago
Docklands, Australia CHUBB Full timeChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...
-
Sales Specialist, Cloud Software Products
4 weeks ago
Docklands, Australia Weizac Pty Ltd Full time**Company Description** Weizac is a premier software company based in Melbourne, renowned for its expertise in business intelligence and digital transformation. We provide a comprehensive range of services including Software Product Engineering, Enterprise Business Solutions, Data Science and Analytics, Cybersecurity, Cloud Transformation, Quality Assurance...
-
Senior Account Executive
1 month ago
Docklands, Australia Marsh McLennan Companies Full timeDescription: Marsh is seeking candidates for the following position based in the Melbourne office: Senior Account Executive What can you expect? As Senior Account Executive you will implement Client First Principles across your portfolio of medium to large accounts within our Corporate practice, ensuring high quality customer service is...
-
Learning & Development Specialist
4 weeks ago
Docklands, Australia ABN Group Full timeUse your skills is learning design, facilitation and strategy - Truly supportive, fun and engaged organisation - Take ownership in delivering contemporary learning programs **What's on offer?**: As our Learning and Development Specialist you will diagnose, design, develop and deliver quality learning programs, on time and on budget. This role encompasses...
-
Ipl Product Manager, A&nz
4 weeks ago
Docklands, Australia Chubb Full time**Your Role: **To support the IPL portfolios in Australia and New Zealand by developing product and business strategies to assist with achieving the planned growth and profitability metrics. This includes end to end product development and implementation for enhanced existing and new opportunities and responsibility for products and associated documentation...
-
Process and Automation Specialist
4 weeks ago
Docklands, Australia Melbourne Water Full timeOur Organisation At Melbourne Water, we have a deep appreciation for water and the beauty of life. Our work plays a crucial role in enhancing Melbourne's renowned lifestyle. We are dedicated to providing exceptional drinking water, ensuring outstanding sewerage services, integrating drainage systems seamlessly, fostering resilience to flooding, and enhancing...
-
Senior Financial Lines Underwriter, VIC
1 month ago
Docklands, Australia CHUBB Full timeChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...
-
Senior Salesforce Administrator
1 week ago
Docklands, Australia Medibank Private Limited Full timeThe Opportunity An exciting opportunity has become available for a Senior Salesforce administrator to join the team on a fixed term basis for a parental leave cover. The Senior Salesforce Administrator plays a key role within the Customer Portfolio, both the Healthcare Funding & Police team and health Partnerships + Networks (HPN). Within this role, you...
-
Financial Lines Underwriter, VIC
1 month ago
Docklands, Australia CHUBB Full timeYour Role: The primary purpose of this role is to assist in the development and accomplishment of goals established for profit, growth, service and producer relations for all classes of business. Your Responsibilities: Achievement of the Personal Premium Budget Underwriting Process / Analysis • Follows established guidelines and within the scope...
-
Property Underwriter, MAD
1 month ago
Docklands, Australia CHUBB Full timeYour Role: The primary purpose of this role is to execute the development and accomplishment of goals establish for profit, growth, service, and producer relations for all classes of business within the Major Accounts Division for the northern/southern region, while also contributing as a senior technical underwriter with respect to Property products. ...