Motor Assessing Support Specialist

2 weeks ago


Greater Adelaide SA, Australia IAG New Zealand Full time

Make a difference as a Motor Assessing Support Specialist.

Join the largest insurance group in Australia and New Zealand as a Coordinator, Assessing. We’re here for you. Are you ready?

**YOUR ROLE**

We’re looking for a Motor Assessing Support Specialist to join our high energy team in Adelaide or Melbourne.

In this role, you’ll conduct comprehensive reviews and audits of payments, ensuring compliance with processes and minimizing financial discrepancies. You'll communicate outcomes to internal stakeholders, manage worklists within Service Level Agreements for operational efficiency, and oversee parts procurement opportunities.

Additionally, your excellent stakeholder and customer management skills will contribute to a seamless and positive experience both internally and externally.

Join us in ensuring regulatory compliance and optimizing operational performance.

**ABOUT YOU**
- Previous customer service experience.
- Effective rapport building with multiple stakeholders, active listening, and communication skills.
- Demonstrated ability to show initiative, resilience and the ability to problem solve.
- Basic computer skills -ability to troubleshoot basic tech.
- Have a willingness to learn, develop and self-motivate.

**Applications close on 15 March 2024.**

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - CGU, WFI, Millenium and Lumley. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

When you join IAG, you’re not joining one brand. You’re joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG you’ll enjoy:

- Grow your financial future with 13% superannuation
- Access up to 50% off home and motor insurance
- Flexibility and support so you can live life to the full
- Carers hub and resources support
- Receive meaningful recognition through an award-winning system

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.



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