Manager Premiums and Markets, Innovation

3 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Manager Premiums and Markets, Innovation**
- 1x permanent ongoing role, full-time, based in Sydney
- 35 hrs per week, flexible, hybrid work arrangements
- DCS Clerk Grade 11/12 starting at $134,411 - $ 155,445 p.a plus employer’s contribution to superannuation and annual leave loading

**About us**

The State Insurance Regulatory Authority (SIRA) is an independent agency located within the Department of Customer Service (DCS) and is responsible for regulating motor accidents (CTP) insurance, workers compensation insurance and the home building compensation fund in NSW. We focus on financial support and the treatment people need to recover from injury so they can return to their usual activities. Our key objectives are customer choice and affordability and the effective management and sustainability of the insurance schemes we regulate.

**About the role**

This exciting role involves leading a small team of specialist on innovation and sustainability of the insurance schemes regulated by SIRA.

This role will have a strategic, long-term focus and will be accountable for gathering evidence about future trends and identifying challenges and opportunities to facilitate and drive innovation in the schemes governed by SIRA, including contributions and input into to policy development. Another component of the role will be the management of the innovation framework with the Transitional Excess Profit and Loss of the NSW CTP Scheme.

You will be reporting to the Director Premiums and Markets and will work very closely with the Executive Director Motor Accidents Insurance Regulation. You will gain great exposure to senior executives within SIRA and the broader NSW Government and across the insurance sector, while delivering industry, market and horizon scanning to effectively steward and foster innovation in the insurance schemes regulated by SIRA.

**To be successful in this role you will demonstrate**:

- Enthusiasm and a track record for driving the best outcomes for customers
- Systems thinking and a proven ability to design and deliver innovative solutions
- Proven track record of successful delivery for impact
- Sound understanding of insurance profitability drivers and market dynamics
- Experience in regulation, specifically personal injury schemes regulation, is an advantage
- Proven people leadership experience
- Very sound stakeholder management capability
- Strong verbal and written communication skills (influencing and negotiation capability essential)

If you have any further questions about the position please contact Celia Man, Director Premiums and Markets, on

**Okay, so what’s next?**
- Please note that Department of Customer Service utilises generic Role Descriptions, which promotes mobility within the NSW public sector by allowing employees to transfer between similar roles more easily. This job advertisement describes the more specific responsibilities of the role, for which we are currently recruiting._

**Closing Date: Monday, 24 July at 9:59am**

**The DCS Difference**

DCS is a great place to work, and it’s not just us saying that We pride ourselves on being inclusive and know our people are our greatest asset.

Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works.
- Competitive salary range $134,411 - $ 155,445 p.a + super, commensurate with experience plus access to salary packaging. Don’t forget 17.5% leave loading
- State of the art offices across NSW (if you’re into that sort of thing)
- 35-hour work week - yes, you read that right Not to mention any hours you work over this; you get back as Flex time
- We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives, and we think that deserves to be celebrated
- Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
- Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
- Leave benefits available - including Flex Leave and Paid Parental Leave

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.?

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want

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