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Workforce Management Coordinator

2 months ago

Brisbane, Australia Queensland Ambulance Service Full time

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

- Demonstrated knowledge and experience in workforce management, scheduling and/or Contact Centre Methodologies and reporting principles.
- Proven ability to assist with strategic planning, the review and development of policies and procedures and the implementation of service improvement initiatives.
- Well-developed oral and written communication skills and the proven ability to build and maintain productive relationships with a range of internal and external stakeholders.
- Proven ability to achieve high levels of customer service in an environment with high work volume, strict deadlines and competing priorities.
- Demonstrated attention to detail and the ability to plan and prioritise tasks to achieve required outcomes and meet deadlines.
- Proven ability to work effectively both independently and as part of a collaborative, multidisciplinary team.

Applications to remain current for 12 months.
**Job Ad Reference**: QLD/559129/24
**Closing Date**: Thursday, 2nd May 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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