Head of Global Learning and Development

3 weeks ago

Brisbane, Australia Flight Centre Travel Group Full time

**Job no**: 519858

**Brand**: Flight Centre Travel Group

**Work type**: Full time

**Location**: Queensland

**Categories**: People & Culture

**Shape the Future of Learning: Head of Global Learning and Development**
- Are you a passionate L&D visionary with a global mindset?_

Headquartered in Australia's most liveable city, Brisbane, Flight Centre Travel Group is looking for a bold and innovative leader to head our Global Learning and Development team. This dynamic role will see you leading the strategic vision and execution of comprehensive learning initiatives that empower our workforce of 13,000+ Flighties across 25+ countries.

**Why should you join us?**
- **Truly global impact**: Make a difference on a grand scale, helping enrich the lives of colleagues across diverse cultures and locations.
- **Travel opportunities**: The world is your classroom Engage with teams face-to-face and experience different learning cultures firsthand.
- **Ride the wave of change**:This is a unique opportunity to lead the charge in developing skills for the future.
- **Be the architect**: Build and implement a global L&D strategy and frameworks, fostering a vibrant learning environment.
- **Influence at the highest level**: Regularly interact with senior stakeholders around the globe.
- **Blue sky thinking encouraged**:We embrace innovation and seek a leader who combines big ideas with practical solutions to maximise ROI and create exceptional learning experiences.
- **Democratise learning**: Solve the puzzle of delivering impactful and engaging content cost-effectively to all corners of our global team.
- **Develop future leaders**: Cultivate leadership talent and enhance existing pathways for our people. Lead the evolution of FCTG’s Brightness of Future to meet the changing dynamics of our workforce.

**Need a bit more info? Read on**
- Strategic Leadership_
- Shape FCTG’s global L&D strategy and framework and drive a true learning culture that balances the organisation’s business goals with creating the ultimate learning experience for all our people - no matter where they are.
- Provide visionary leadership to the global L&D teams, ensuring alignment with industry best practice.
- Maintain a strong ‘one team’ mindset between the regional and global learning and development teams to ensure consistency in the design and approach of all learning and development activities.
- Provide ongoing advice to the Regional P&C Leaders and Chief People and Culture Officer (CPCO) on the optimisation of the global learning and development operating model.
- Global Program Design and Implementation_
- Design and implement comprehensive global learning programs that address the diverse needs of FCTG and address both present needs, while at the same time contemplating future needs.
- Oversee the development of training materials, modules, and resources to ensure consistency and effectiveness for those programs that are owned by the global team.
- Talent Development and Succession Planning_
- Support people partners and the CPCO in mapping specific development needs and competency/success profiles for Senior Leadership
- Performance Management and Evaluation_
- Establish key performance indicators (KPIs) to measure the impact and effectiveness of learning initiatives.
- Conduct regular assessments and evaluations to ensure continuous improvement of learning programs.
- Compliance and Regulatory Training_
- Collaborate with legal and compliance teams to develop and deliver training programs that ensure adherence to industry regulations and company policies.
- Monitor and report on training compliance across the organisation.
- Cross-Cultural Training and Localisation_
- Develop and implement training programs that address cultural differences and regional nuances within the multinational workforce.
- Ensure localization of learning content to meet the specific needs of diverse global teams.

**You'll be perfect for the role if you have**
- 8+ years of progressive experience in senior learning and development or related roles
- Proven experience in a global learning and development leadership role, preferably within the retail or travel industry.
- Experience with learning management systems (LMS) and e-learning platforms
- Tertiary Qualifications in Organisational Psychology or similar

**We value you**

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

**Irreverence. Ownership. Egalitarianism.**

LI-SH1

**Applications close**: 01 Mar 2024 E. Australia Standard Time

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