Customer Service Manager

3 weeks ago

Gold Coast, Australia ISS Full time

**Job no**: 530382

**Work type**: Full time

**Location**: Gold Coast

**Categories**: Cleaner, Management, Supervisor

**_ISS IS A PLACE TO BE YOU_**

**_ We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better._**
- ISS IS A PLACE TO BE WHO YOU ARE_

Every ISS employee, or “pacemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
- ISS IS A PLACE TO BECOME WHAT YOU WANT_

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.
- ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER_

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

**_ "_**_Connecting_**_ People and Places to Make the World Work Better”._**

We have an exciting opportunity to provide leadership and operational management of cleaning site in Gold Coast as a **Customer Service Manager, **employed on a** Full-time basis.**

This challenging but exciting role will see you provide leadership to oversee the day-to-day operations at various sites and maintain client relationships.

**The Position**:

- Resolve customer complaints and employee concerns.
- Oversee day to day operations at the various sites.
- Ensure employees adhere to health and safety practices.
- Requires self-motivation and integrity to work autonomously.
- Delivery of excellent customer service and positive communication to all customers
- Ensure cost effective management of the contracts.

**Our Benefits**:

- Competitive remuneration package on offer, including laptop and mobile phone.
- Ongoing learning and development opportunities
- Internal promotions and opportunities within our global organisation
- Access to staff discounts with companies including insurance.

**Minimum Criteria**:

- **Cleaning Experience with use of machinery and processes is a must**.
- Willing and open to work in afternoon shifts as well to conduct training and toolboxes with the cleaning staff.
- Must live in Gold Coast or near Gold Coast
- Valid unrestricted driver's licence
- Be willing to take initiative.
- Self-motivated and resourceful, with proven to ability to multi-task and operate successfully under tight demands.
- Strong analytical and problem-solving skill.
- Self-motivated and resourceful, with proven to ability to multi-task and operate successfully under tight demands.
- Demonstrated experience in managing workplace health & safety matters.
- Professional presentation and customer service
- Excellent written and verbal communication skills.

**_We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website _**

**Advertised**: 24 Jul 2023 E. Australia Standard Time
**Applications close**:

  • Customer Service Manager

    1 month ago

    Gold Coast, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Dynamic growing company Potential for promotion Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful...

  • Customer Service Manager

    1 month ago

    Gold Coast, Australia OZK Cleaning Services Full time

    OZK Cleaning Services is a commercial cleaning company that offers a supportive and vibrant work environment. We are proud to deliver high quality services to our customers and we are currently expanding our business. We are looking to appoint an experienced and reliable Customer Service Manager / Sales Representative to deal with our existing and potential...

  • Customer Service Manager

    5 days ago

    Gold Coast, Australia Communities, Housing and Digital Economy Full time

    You will manage functional teams delivering housing intake and assessment, tenancy management and property management. Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Customer Service Advisor

    1 month ago

    Gold Coast, Australia Webhelp Full time

    **Customer Service/Support** **Location** - Gold Coast, Australia*** Job Title: Customer Service Advisor **Job Description**: The Advisor position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems...

  • Customer Service Rep

    1 month ago

    Gold Coast, Australia PFD Food Services Full time

    $28.58 + OT, loadings and allowances (where applicable) Discounted food, travel, movie tickets, entertainment, gym memberships + more Employee Education Assistance to further develop your career There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of...

  • Customer Service Officer

    4 weeks ago

    Gold Coast, Australia ARC Full time

    **About the role**: Join a successful team at our busy branch in Helensvale. You will be responsible for building relationships and providing an exceptional level of customer service to our loyal customers with duties including but not limited to; - Troubleshooting customer sales queries and questions - Sales data entry, general invoicing, administration,...

  • Internal Sales

    1 month ago

    Gold Coast, Australia Found People Full time

    Gold Coast location - Immediate Start - Lighting Company seeking Creativity and Customer Service - Growing Company - part of major Electrical Group **About the company** An Australian based and family owned supplier of decorative lighting systems. They supply decorative lighting nationally and have an excellent reputation based on decades of providing...

  • Customer Service

    4 weeks ago

    Gold Coast, Australia Fuse Recruitment Full time

    Customer service / Warehouse worker - **Location**: - Gold Coast - Queensland - **Work Type**: - Permanent - **Salary**: - AU$50000 - AU$54000 per annum - **Reference**: - 22761 - **Our Join our clients as an Internal Sales/ Warehouse worker at their Molendinar Facility for a temp to perm opportunity!** Our clients are looking for an Internal Sales/...

  • Customer Service Roles

    1 month ago

    Gold Coast, Australia Feros Care Full time

    About You : Ability to prioritise and multiskill in a busy environment Proven experience in a call centre with customer service focus Experience working with vulnerable people(lived experience is a positive) Well-developed communication skills  A high level of computer literacy  About us: As a not-for-profit, you can rest assured knowing that were...

  • Stores / Sales / Customer Service Assistant

    4 weeks ago

    Gold Coast, Australia New Point Recruitment Group Full time

    Stores / Sales / Customer Service Assistant Our client is a successful industry supplier based in Molendinar. They supply adhesives, sealants and similar products to a range of trade-related clients. They have an immediate opening in their team for a person that enjoys a variety of work in stores and dispatch as well as assisting customers with sales...

  • Integrated Services Manager

    4 weeks ago

    Gold Coast, Australia Assetlink Full time

    An exciting opportunity has become available for a professional, organised and customer focused** Integrated Services Manager **to be based at the **Pacific Fair **Shopping Centre on the **Gold Coast.** You will oversee and manage the operations of the cleaning, security, maintenance and customer service teams and deliver an exceptionally high level of...

  • Customer Service Officer

    1 month ago

    Gold Coast, Australia ISS Full time

    **Job no**: 527103 **Work type**: Part time **Location**: Gold Coast, Brisbane **Categories**: Trades and Services ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains...

  • Customer Service

    1 month ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 19 Mar 2023 11:59pm Job Title Customer Service & Sales Consultant HELENSVALE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Manager Workforce

    2 days ago

    Gold Coast, Australia Queensland Ambulance Service Full time

    **Key Responsibilities**: - Lead the strategic planning and management of HR and health and safety services to support regional management and staff. - Provide specialist advice on a range of issues such as performance and leadership development, establishment management, employee relations, training and development, policy, equity and diversity, employee...

  • Administration & Customer Service Scheduling Officer

    1 month ago

    Gold Coast, Australia Insight Resourcing Pty Ltd Full time

    Be part of this growing national energy company - Excellent team culture and fun working environment - Great remuneration package and bonus structure As a thriving national enterprise in the installation of solar energy, our client specialises in connecting people with affordable and environmentally sustainable energy for their home. Originating in 2012...

  • Manager Resource Readiness

    4 weeks ago

    Gold Coast, Australia Queensland Ambulance Service Full time

    Lead the strategic planning and management of infrastructure, fleet and equipment services to support regional management and staff. - Develop and manage strategic planning submissions for assets (including fleet), property and buildings and coordinate programs that complement the QAS facilities management planning strategy. - Liaise, consult and negotiate...

  • Part-time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 25 Apr 2023 11:59pm Job Title Part-time Customer Service & Sales Consultant HELENSVALE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 20 Mar 2024 11:59pm Job Title Part time Customer Service & Sales Consultant PACIFIC FAIR Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...

  • Full Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 1 Dec 2023 11:59pm Job Title Full time Customer Service & Sales Consultant ELANORA Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 8 Dec 2023 11:59pm Job Title Part time Customer Service & Sales Consultant BURLEIGH HEADS Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...