Service Team Leader

3 weeks ago

Toowoomba, Australia Churches of Christ Full time

**Churches of Christ, Home Care, Toowoomba**

**Service Team Leader**

**Permanent, Full-time Opportunity**

**Imagine a career with Churches of Christ**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Access to online learning platforms to further develop your skills;
- Employee discount program through our large network or retail partners (Bupa Health, Medibank, JB HI-FI etc);
- A work culture that values you.

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**Highlighting the importance of this role**

The Service Team Leader is responsible for aiding in the operational support functions of the Home Care Team. This role is focused on connection with individuals within our care and empowering them to live as independently as possible. The care that you provide will greatly contribute to their quality of life and have an immensely positive impact. The relationships you make in this role will both be memorable and rewarding.

In this varied role you will:

- Organise, conduct and document the planning, provision and assessment of community services for low to medium level client care needs;
- Ensure compliance with community care best practice, privacy and legal obligations;
- Provide advocacy and support for clients and people living with dementia and/or behaviours of concern;
- Coordinate stakeholders and external services to enhance care for clients;
- Train and mentor Home Care Workers;
- Promote the service within the catchment area; identify opportunities for expansion.

**What you can bring to the team**

You will be joining a friendly and supportive team who exercise compassion and empathy when engaging with our much-loved clients. You are an exceptional communicator, both verbally, and in written form with great time management and the ability to manage competing priorities. You will contribute to making a real difference in the lives of others.

In order to be successful, your skills, qualifications and experience will include:

- Certificate III in Individual Support (Home and Community) or Certificate III in Individual Support (Ageing, Home and Community) or equivalent;
- Completion of the following units of competency: HLTHPS006 - Assist clients with medication. HLTAAP001 -Recognise healthy body systems. CHCCCS011 - Meet personal support needs;
- Current driver's licence and a willingness to use your own comprehensively insured vehicle for work purposes;
- Applied knowledge of current aged care legislation, funding mechanisms, government policies, and statutory regulations;
- Current First Aid and Cardiopulmonary Resuscitation (CPR) certificates;
- Minimum one-year experience in leading a service delivery team and planning, co-ordinating and implementing care services in the home care/community care environment;
- Ability to use mobile devices to record and manage information;
- Intermediate computer skills with the ability to use Word, Excel, Outlook and PowerPoint;
- Possess a current National Police Certificate - or the ability to acquire;
- Undergo a National Personal Insolvency Check.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.
- Under Churches of Christ policy and/or the applicable public health directions, team members are required to be vaccinated for Covid-19. As part of the recruitment processes we ask that you provide evidence that your vaccination meets the requirements of Churches of Christ policy or the applicable public health direction._

**To apply**

**Applications will be assessed as received

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