Information Systems Support Advisor

3 days ago


Sunshine Coast, Australia Unitywater Full time

**About us**:
At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland’s population. Our customers at the heart of everything we do and we are proud to service our communities with smart and environmentally sustainable practices.

**About the role**:
The opportunity will see you provide support, maintenance and continuous improvement of Asset Management Information Systems..

Key functions of the role include:

- Support and advise on information security requirements to protect the confidentiality, integrity and availability of the asset management systems and associated data.
- Provide support and guidance for the end-to-end data flows and integrations between asset management and other information systems.
- Support with the delivery of new functionality and enhancements to core asset management systems to support improved customer and user experience
- Build strong relationships and work closely with third party vendors to enable the resolution of issues to be effectively and efficiently managed
- Perform testing for relevant asset management system changes as required
- Participate in relevant system disaster recovery planning and implementation activities as required

**About you**:
To contribute to Unitywater’s values of **Reliability**, **Safety**, **Honesty** **& Integrity**, **Efficiency**, **One Team**, **Innovation**, you will demonstrate the following skills and qualities for the role:

- Significant experience in asset management information systems, preferably Maximo, with strong knowledge of operations and maintenance business processes
- Proven expertise in technology service availability, performance, and capacity, along with information security across asset systems.
- Demonstrated understanding of an integrated management system (Ideally ISO suite of Standards)”
- Demonstrated ability to build strategic partnerships with Third Party Vendors.
- Ability to translate a user experience need into system design and business requirements.
- Strong communication and interpersonal skills

**Working at Unitywater**:
Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential.

**Proudly Unitywater**:
***:

- Applicants will need to demonstrate eligibility and right to work in Australia and successfully complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening._



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