Roster Administration Traineeship

**Seeking a logistics-minded individual with strong communication skills and initiative.**

This newly created role will be pivotal in ensuring our customers receive regular rostered supports in a timely manner. Core duties include:

- Schedule client services based on preferences and needs.
- Update client information, schedules, and service data in software systems.
- Serve as the main contact for clients and workers to resolve scheduling issues or service inquiries.
- Manage last-minute changes, staff availability, and unexpected events affecting the schedule.

**Role Criteria**
- **Proven experience in delivering professional customer service with exceptional verbal and written communication skills.**:

- **Experience in creating and maintaining rosters is highly desirable.**:

- **Strong empathy and compassion for others.**:

- **Advanced computer skills and proficiency in using various electronic platforms.**:

- **Self-motivated with a drive to learn and grow within the aged care industry.**:

- **Ability to prioritise tasks effectively in a fast-paced environment while maintaining strong attention to detail.**:

- **Committed to completing both practical and theoretical components of a 12-month traineeship.**

**Benefits To You**
- A stable full-time role with the opportunity to earn while you learn (part-time considered)
- Above trainee award wages plus salary packaging options - ranging from $22hr based on experience
- Supportive work environment with a family-oriented company
- Mobile phone and laptop provided along with available fleet vehicles
- Team building activities and access to free EAP services.

**About Sublime Care**

Established in 2019, we began with a small but dedicated team, united by a shared vision: to be a guiding light for people with disabilities, helping them navigate the complexities of the NDIS with ease.

Today, we employ 120+ employees across the Hunter and Western Sydney regions, who provide person-centred support services to over 150 participants in Aged Care (CHSP), Community Care and Accommodation (NDIS), Support Coordination (NDIS), and Allied Health (CHSP and NDIS).

**Our Key Values**
- Inclusivity: everyone is welcome and can feel safe here_
- Improving: we ask why and find opportunities in hurdles_
- Efficiency: we optimise our resources to achieve maximum productivity_
- Passion: our team are here for the right reason and are proud of our work_

**Apply**

Feel free to call Joelene on 49112380 extension 1012 to discuss this opportunity further.