Customer Advisor, Leave and Relief

6 months ago

Canberra, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Part time
**Region**: ACT- Canberra region

**Branch Customer Advisor**

Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
- We are empowered to make a positive difference in for customers and communities
- Everyone is given the opportunity to learn, grow and achieve.
- You’ll be supported to manage your career, work and life

**In this role, you will**
- Support our **Gungahlin branch** by being the first point of contact for our customers
- Work with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
- Assist our customers with account opening, unsecured Lending and banking transactions
- Ensure all customer details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertaking ongoing training and development to enhance your career development

**What you’ll bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers

**The Hours**

Discover the perfect balance between work and life with hours tailored to fit your lifestyle needs.

The roles hours are **9:15am to 4:15pm, Monday to Thursday and 9:15am to 5:15pm Friday.**

Your home branch will be **Gungahlin **however your skill and expertise will also be required to cover our **Canberra city, Belconnen, Woden and Goulburn **branches as well.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Relief Storage Consultant

    6 months ago

    Canberra, Australia Storage King Full time

    Part time | No late nights or Public Holidays - Competitive hourly rate | No industry experience needed - Full training | Free uniform and parking | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and friendly culture across our store network which currently includes...

  • Customer Advisor

    6 months ago

    Canberra, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: ACT- Canberra region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments to...

  • Customer Advisor

    6 months ago

    Canberra, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: ACT- Canberra region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - Be rewarded and recognised for the value you bring **It’s more than a career at NAB. It’s about more opportunity, more moments to...

  • Customer Experience Advisor

    6 months ago

    Canberra, Australia Downer Group Full time

    **Your Role**: The purpose of this role is to drive customer-centric initiatives within Downer Group and ensure effective implementation of the Customer Experience (CX) framework. The Customer Experience Advisor will work collaboratively with business units, leveraging the existing framework, and championing the benefits of CX across the organisation. The...

  • Customer Advisor

    6 months ago

    Canberra, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: ACT- Canberra region - Recognised as a top #3 employer on the 2022 LinkedIn Top Companies list to grow your career. - Make a real difference for our customers and communities - You’ll be supported to manage your career, work and life **It’s more than a career at NAB. It’s about more opportunity, more...

  • Customer Service Representatives

    6 months ago

    Canberra, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - **2 x Part Time (roster flexible Mon - Fri) - Canberra Region** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and...

  • Customer Service Representative

    3 months ago

    Canberra, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - **Part Time - 25hrs per week (roster flexible Mon - Fri) - Canberra Region** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our...

  • Claims Advisor

    1 month ago

    Canberra, Australia Suncorp Group Full time

    Suncorp Group are currently looking for an empathetic and customer focussed individual to join their GIO Workers Compensation Claims Team in Canberra as a Claims Advisor. As a Claims Advisor you will play a critical role in assisting injured workers throughout their claims process, acting as a primary point of contact, providing guidance, support, and...

  • Claims Advisor

    6 months ago

    Canberra, Australia Suncorp Group Full time

    Suncorp Group is looking for a best-in-class Claims Advisor to provide exceptional customer service whilst driving commercial outcomes. Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support while...

  • Customer Service Representative

    2 months ago

    Canberra, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - ** Create great customer experiences with a community focused bank**: - ** Career pathways available** Join IMB as a part-time **Customer Service Representative** where you will be providing exceptional customer service and support to our valued members over the phone, in person and...

  • Claims Advisor

    1 month ago

    Canberra, Australia Suncorp Group Full time

    Suncorp Group are currently looking for an empathetic and customer focussed individual to join their GIO Workers Compensation Claims Team in Canberra as a Claims Advisor. As a Claims Advisor you will play a critical role in assisting injured workers throughout their claims process, acting as a primary point of contact, providing guidance, support, and...

  • Senior Public Law Advisor

    3 weeks ago

    Canberra, ACT, Australia The Department of Infrastructure and Regional Development Full time

    OverviewThe Department of Infrastructure and Regional Development is seeking a highly skilled Senior Public Law Advisor to join our Public Law Team. As a key member of the team, you will play a critical role in providing legal advice and support on complex legislation design and development.Job DescriptionAs a Senior Public Law Advisor, you will work under...

  • Expression of Interest- Personal Banking Advisor

    6 months ago

    Canberra, Australia Westpac Full time

    **Expression of Interest for upcoming Personal Banking and Customer Service Advisor positions**: - **Permanent full and part time roles in our ACT Westpac/St George branches**: - **Kick start your career in banking and finance** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their...

  • Customer Service Professional

    3 weeks ago

    Canberra, ACT, Australia IMB Bank Full time

    IMB Bank is a member-owned bank offering a full range of products and services in retail and business banking. Our purpose is to provide simple, competitive, and authentic banking that helps our members and communities be better off.We are seeking an enthusiastic Customer Service Representative to join our Canberra Team, providing great service and support...

  • Information and Physical Security Advisor

    1 month ago

    Canberra, Australia KBR Full time

    **Title**: Information and Physical Security Advisor **Title**: Information and Physical Security Advisor **We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.** KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR...

  • Program Advisor for Student Support

    4 weeks ago

    Canberra, ACT, Australia Australian Catholic University Full time

    Job Title: Program Advisor for Student SupportContribute to the success of our students by leading the delivery of the Connect2Uni Program, a year-long initiative aimed at supporting first-year students in their academic and social transition. As a Program Advisor, you will work closely with the Transition Program Coordinator to plan and implement transition...

  • Public Law Advisor

    2 weeks ago

    Canberra, ACT, Australia The Department of Infrastructure and Regional Development Full time

    About the RoleWe are seeking a talented and experienced Public Law Advisor to join our team at the Department of Infrastructure and Regional Development.

  • Recruitment Advisors

    6 months ago

    Canberra, Australia Karlka Recruiting Group Full time

    Baseline Security Clearance Required - 12-month contract + possible extensions - Multiple Roles Available **About the company** Karlka Recruiting Group has partnered with a **Federal Government Agency** to engage **Recruitment Advisors**.** **This position is located in their busy Canberra ACT office for an initial **12-month contract.** **THE RECRUITMENT...

  • Customer Service Representative

    4 weeks ago

    Canberra, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - **Full Time (Mon - Fri) - Canberra Region** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better...

  • Sales Advisor 38h

    3 months ago

    Canberra, Australia H&M Full time

    A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment...