Venue Manager

5 months ago

Keilor East, Australia The Smash Room Full time

Company: The Smash Room
Location: Keilor East, VIC
Type: Full-time
Start date: ASAP
Position: Venue Manager

**Salary**: $55k - $60k + Super + Bonuses

**About The Smash Room**:
The Smash Room is an exciting new concept where fun meets destruction Our unique venues provide an unforgettable experience for customers by allowing them to break, smash, and demolish items in a safe environment. As a fast-growing entertainment destination, we are excited to announce the opening of a new position in our Keilor venue.

**About The Role**:
We are seeking a fun, dynamic and experienced Venue Manager to oversee the operations of the Keilor location. Reporting directly to the Multi-Site Manager, the Venue Manager role will be responsible for all aspects of operation, ensuring excellent customer service, enforcing safety protocols, and leading a team through the support of a 2IC, junior, casual, and part-time staff.

**Main Duties**:

- Working Thursday to Monday during operating hours.
- Oversee daily operations, including opening and closing of the venue.
- Ensure the venue is clean, organised, and well-maintained.
- Adhere to and enforce operating procedures and safety protocols.
- Create and oversee staff rosters as per wage budget.
- Hire, interview, train, and mentor staff.
- Foster a positive workplace environment.
- Ensure safety equipment is clean, functional, and readily available for customers.
- Complete ad-hoc tasks and required errands.
- Responsible for employees' performance and success.
- Monitor and manage any maintenance and repairs.

**About You**:

- Minimum 2 years of management experience in hospitality or entertainment.
- Experience in leading successful teams and delivering excellent customer service.
- Strong organisational and time management skills.
- Ability to problem solve and implement improvements.
- Able to work with flexible schedules, including evenings and weekends.
- Exceptional communication skills and a positive attitude.
- Comfortable with adhering to budgets and possessing above-basic computer skills.

**Why Join Us?**

This is a unique opportunity to be part of an exciting and innovative business. The Smash Room offers a vibrant, fast-paced, and rewarding environment. If you are passionate, energetic, and eager to take on a challenging and fulfilling role, we would love to hear from you

To apply, please attach your CV and cover letter.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Travel reimbursement

Schedule:

- Weekend availability

Supplemental pay types:

- Commission
- Performance bonus

Application Question(s):

- Why do you feel you're a good fit for this role?

**Experience**:

- Management: 2 years (required)

Work Location: In person

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