Concierge

2 weeks ago

Osborne Park, Australia Mineral Resources Full time

Osborne Park, WA, Australia, 6017- Full TimeMinRes is a top 50 ASX mining services company with a strong pipeline of projects that will drive unprecedented growth over the next five years. Our people are the foundation of our success, and we offer attractive salaries and benefits, opportunities for career advancement and world-class workspaces designed for employee wellbeing - to ensure our people get their best life

**About the role**

You will be responsible for industry leading experience through service provision to all stakeholders who have cause to engage Mineral Resources facilities, plus direct functional teams in order to maximise user experience.

**Key Responsibilities**
- Rostering/scheduling - ensuring security rosters provide 24/7 coverage of Walters Drive facilities. Scope needs to ensure sufficient manning to facilitate and control necessary access
- Transport Coordination ensure up to date information on transport options for MRL employees, maintain updates and provide advice
- Professional execution of service to surpass user expectations. Communicate and direct functional teams in a manner that acknowledges the service priority, whilst still promoting teamwork and culture
- Responsible for reporting, recording and managing accidents/incidents according to MRL guidelines in cooperation with the Security team and Facilities Management
- Comply with all applicable health, safety and environmental laws, regulations and statutory obligations
- Ensure consumables required for optimum function of Facilities Office, Security Office and Concierge Front Desk are efficiently ordered to support uninterrupted supply
- Manage recruiting, training, and onboarding of security personnel to maintain coverage, customer service standards and duty of care obligations
- Contribute as directed to administrative tasks which support Facilities function, the NPI team and the broader MRL business
- Promote a team culture through mentoring, coaching and inclusion - contribute to performance management in accordance with legal obligations

**What you’ll bring to the team**
- Certifications in Business Administration/Management _(desirable)_
- 5 years’ experience demonstrating leadership, management and customer service execution in Hotel businesses or similar
- 5 years’ experience in managing support systems as they relate to access, purchasing, service provision and business administration
- Demonstrated effect of training and knowledge sharing
- Demonstrated effect of communication given scale and complex business structures
- An inclusive, cooperative mindset which underpins teamwork, supports culture and promotes retention

**And then there’s the extra benefits**

We look after our people because they’re the ones looking after our business. That means a range of additional benefits for choosing MinRes including:

- Annual cash bonuses
- Great Employee Share plans - MyShare
- Employee discounts and offers
- Physical and mental health programs
- Salary packaging
- World class office including on site gym, café and restaurant
- Free parking

Ready for your next challenge? Make a fresh start with MinRes.

Mineral Resources Limited is a proud Equal Opportunity Employer, and we encourage applicants from diverse backgrounds to apply.

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