Manager, Cyber Security Operations

1 month ago


Sydney, Australia NSW Department of Customer Service Full time

**Role Type: Ongoing full time opportunity**

**Grade: DCS Grade 11/12**

**Location: Sydney - flexible working arrangements available**

**About the role**:
The role will lead a small team responsible for performing activities including vulnerability management, security incident response and recovery, uplift of technical standards, monitoring, coordination with security partners and stakeholders, and evaluation of new security technologies.

In addition to the leadership aspect, the role will provide technical guidance and be “on the tools” where required to support the team.

**About you**:
You have extensive hands-on technical security experience working within complex environments.

Although you may be a specialist in one particular security domain, you are technically confident in a broad range of security tools and technologies both in the cloud and on-prem.

Within your career you have led teams, where you have enjoyed supporting people to grow in their career and have a proven history of building a team to drive results.

You’re confident managing stakeholders at all levels, stepping outside of your comfort zone to find solutions, and are also comfortable with saying “no” when all other options have been explored.

**Your role will involve**:

- People leadership of a small team of security specialists. Hiring, inspiring, coaching, and mapping out development plans to help them grow.
- An escalation point for issues faced by members of the team, and a point of contact for stakeholders across the organization.
- Working with internal and external partners to ensure the smooth delivery of security services.
- Providing technical security advice in line with industry frameworks and standards including NIST, CIS and OWASP, while also ensuring that the advice meets public sector policy requirements.
- Coordinating and contributing to the hands-on delivery of operational security activities including vulnerability scans, access reviews, security tooling implementation and configuration.
- Uplifting documentation and technical policies in line with best practice.
- Ensuring that solutions comply with internal policies, standards and compliance procedures.
- A central contact in the event of any security incident response event.
- Participation in on-call roster.

**To be successful you will have the following**:

- Proven track record of leading a team.
- Extensive experience across a broad range of security domains.
- Hands-on experience with the configuration and operation of security tooling used for authentication & authorisation, anti-malware, vulnerability scanning, web filtering.
- Experience with security technologies both in the cloud and on-prem.
- Strong knowledge and understanding of relevant industry standards and frameworks which may include OWASP, NIST, CIS, and ISO-27000 series.
- Strong understanding of Cloud technology and compliance (As-a-Service).
- Understanding of security protocols, cryptography, authentication & authorisation, certificate management, and Identity & Access Management.
- Ability and willingness to help upskill the team with your knowledge.

Certifications related to the above-mentioned criteria would be viewed very favourably.

To learn more about this opportunity, please access the role description. Please note, our role descriptions are generic and may not have the same role title as the opportunity advertised. This advertisement provides the best indication as to the activities expected as part of this role.

Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuation

**Closing Date: 09:59 am, 18 Oct 2024**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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