Sales Coordinator

3 weeks ago

Beverley, Australia MConsulting Solutions Full time

**Sales Coordinator - Metro Adelaide**
- **Permanent Full Time Salaried Role**:

- **Monday to Friday**:

- **Based at Beverley (6kms from Adelaide CBD)**:

- **Steppingstone to Sales Rep or Account Mngt Role**

Working closely with Customers - new and existing, External & Internal Sales team, Inventory Team and our Warehouse team, this role is largely viewed as an important resource for our sales team ensuring we deliver the best possible customer experience for our clients. With interactions with our clients at every step of the sales, manufacturing and delivery cycle, success is measured simply on how satisfied we can keep both the client and our highly valued Sales team.

Key duties and responsibilities will include:

- Identifying customer needs re deliveries, products, stock availability, pricing, etc.
- Handling customer complaints in a professional manner; investigate, negotiate and respond in a timely manner
- Processing of customer payments by phone or counter
- Maintaining flexibility in handling ongoing customer sales related queries by directing technical
- Processing and follow-up of quotes relating to a sale
- Maintain and update and/or notify Team leader/Office Manager of changes to customer contact details
- Recording, matching, checking and filing accounts, invoices, orders, requisitions, end of day banking, etc
Support and assist Counter Sales, reception and co-workers as and when required
- Be proactive within the Sales team providing good support, morale, passion and a fun environment to work in
- Ideally suiting individuals with experience in a similar role across the building and supply industry, those with a previous experience with aluminium, metals, doors & windows will be highly regarded. Historically a pathway towards a career on the road working with our customers, career Customer Service champions are equally welcomed to express interest._

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