Operations Manager

4 weeks ago

Southbank, Australia MICM Real Estate Full time

Work with the Property Professionals
- Collaborative team culture

**Who we are...**

City Central Insurances (CCI) is a wholly owned subsidiary of MICM Property and a member of the Central Equity Group of companies. CCI provides a range of insurance options for our clients including Owners Corporation Insurance, Landlords Building and Contents Insurance, Corporate and Home Insurance.

**Who we need...**

**Duties and Responsibilities.**

As the Operations Manager - Insurance, you will be responsible for managing two major stakeholder groups.
- Negotiate renewals with insurers for our Owners Corporation business, which encompasses over 80 high-rise buildings across Southbank and the CBD.
- Provide expert advice to and liaise with Owners Corporation Committee Members.
- Drive continuous innovation in service delivery and customer partnerships.
- Facilitate the placement and ongoing administration of private and business-related insurance via company appointed licensed insurance broker.
- Provide advice to and liaise with family members and company employees.
- Coordinate and arrange quotes.
- Manage renewals via company licensed insurance broker.
- Manage insurance claims.
- Duties and Responsibilities..

**Skill and Competencies**
- Insurance industry experience essential.
- Working knowledge of WinBeat windows-based software program for General Insurance Intermediaries
- Tier 1 Insurance Brokering Compliant
- Appropriate insurance qualification minimum Senior Associate CIP ANZIIF
- Working knowledge of WinBeat windows-based software program for General Insurance Intermediaries
- Demonstrated success in operations compliance.
- In-depth knowledge of relevant regulations and standards within the Australian Insurance market.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Exceptional people and customer relationship management skills.
- Proven expertise in systems and process improvement, negotiation, and influencing.

Proficiency in IT skills, with the capacity to learn and master new systems; advanced Excel skills are advantageous. Tier 1 Broking Qualified and ANZIIF (Snr Assoc) CIP essential.

Please click the ‘Apply’ button to submit your resume and short cover letter outlining your experience. If you would like further information, please contact **Brett Sause** on **03) 9697 8813** for a confidential discussion.

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