Product Owner New Product Development

4 weeks ago

Sydney, Australia Commonwealth Bank Full time

**You’re a passionate senior product professional, driven to design and develop the Simple Credit business, including new and existing product propositions and leading digital experiences**:

- **We’ve transformed our ways of working to take our customer obsession to the next level**:

- **Together we can achieve big goals, empowering our customers and our team whilst having a lot of fun along the way**

**Do work that matters**

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.

The Simple Credit Crew has end-to-end responsibility for the Commonwealth Bank Simple Credit business. We consist of squads that look after the development of simple credit propositions, acquisition and growth of our portfolio and end-to-end process improvement.

**See yourself in the team**

Reporting directly to the Crew Lead, this role is responsible for leading a squad who are innovating and developing the Simple Credit business propositions (products and/or features) that support our aspirational business growth by providing customers a simple and safe pathway to credit. You will play a critical role in shaping product offerings, enhancing customer experiences and driving business development, whilst also being responsible for ensuring changes are safely executed and risk outcomes are met.

**Key responsibilities will include**
- Lead the end-to-end business and product development process, from opportunity identification and sizing, concept development to launch, ensuring products are designed to meet market demands.
- Lead and define the vision and roadmap for the product in partnership with business stakeholders and product management to maximise delivery of business value and support benefits realisation.
- Accountable for addressing impediments, driving decisions and resolving escalations.
- Act as the voice of the business and translate this for the team.
- Drive project inception and exploration to ensure alignment of product strategy.
- Formulate hypotheses to validate customer problems and define clear learning objectives that will inform product roadmap and prioritisation decisions.
- Identify, articulate and manage risks and compliance across streams of work.
- Incorporate design thinking and analytics to inform product design.
- Lead and develop the product roadmap, and engagement with senior stakeholders/business units to manage the delivery of product roadmap.
- Lead the Squad day-to-day to deliver change and lifecycle activities.
- Maintain a well prioritised Backlog to deliver business and customer outcomes.
- Manage senior business and technical stakeholders to ensure that prioritisation is understood and agreed to.
- Manage the Squad’s performance to defined objectives including OKR tracking, etc.
- Release prototypes and iterate a product that meets customer needs and achieves the crew’s goals.

**We want to hear from you if you have**
- Experience in business and product development, including building innovative customer experiences
- Experience in delivering strong outcomes in an Agile environment
- Ability to influence and align stakeholders on strategic priorities
- Advanced ability to drive multiple initiatives concurrently and execute on a roadmap of initiatives
- Advanced communication, stakeholder engagement and influencing skills across all levels of the business
- Proven problem solving skills coupled with a strong ability be customer centric and think differently about strategies to grow the portfolio
- Strong commercial acumen and decision making skills
- Strong planning and time management skills with the ability to deal with competing priorities, upcoming due dates and prioritisation decisions when required
- Strong credit product knowledge is preferred, experience managing banking products highly regarded
- Ability to think analytically and use data and insights to make decisions
- Tertiary qualification in a Business / Commerce Degree Preferred
- Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

**Your development**

If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, our code of conduct guides our decision making so we can do what’s right in every situation.

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Advertising End Date: 23/04/2024

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