Digital Product Owner

3 weeks ago

Sydney, Australia IAG New Zealand Full time

Have meaningful impact as a **Digital Product Owner.**

Join the largest insurance group in Australia and New Zealand.

**YOUR ROLE**

Join IAG as a Digital Product Owner and play a pivotal role in shaping and delivering strategic digital initiatives. Lead a matrix team in driving the transformation of the claims portfolio, including rolling out a new system interfacing with the contact centre and engaging with third-party builders for property repairs. This high-profile piece of work involves managing complexity with multi-vendor and multi-team engagement in the early stages. You'll have the opportunity to shape the role, build a new team, and drive significant change management efforts. Your expertise in broader digital experience space and experience working in technology implementation will be critical as you collaborate with designers, business analysts, and technology partners to bring technology changes to life, ensuring exceptional business outcomes in a dynamic environment.

This is a full-time 24-month secondment opportunity with hybrid working conditions and is open to our IAG office locations in Australia, with a preference for Sydney.

Applications close **Tuesday 18 June at 23.59 AEST.**

**ABOUT YOU**

To be successful in this role, you’ll ideally meet the below criteria:

- Guiding the product vision and capability roadmap for digital and technology changes aligned to business and customer experience objectives.
- Strong commercial acumen with a focus on defining and tracking key product performance indicators and success metrics.
- Understanding of market trends and analysis of performance insights to inform product roadmap.
- Demonstrated ability in managing complexity, prioritisation and negotiating trade-offs to expedite the delivery of business value.
- Demonstrated success in driving the adoption of Agile ways of working and uplifting capability and collaboration in a multi-disciplinary, matrix team environment.
- Strong stakeholder engagement and communication skills with the ability to influence and communicate effectively with non-technical audiences and senior level executives.

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience, and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:

- Carers and parents' hub and support
- Grow your career through dynamic secondments.
- Access up to 50% off personal insurance, including home and motor insurance.
- Community volunteer days and team volunteer activities
- Grow your financial future with 13% superannuation as standard.

Learn more about who IAG is here

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