Product Manager, Property Search

7 months ago

Melbourne City Centre, Australia Victorian Managed Insurance Authority Full time

Ongoing Position
- Flexible and Hybrid Working Arrangements
- Lead a groundbreaking project that revolutionises access to data in the property market.

About VMIA
Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive.
We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.
We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.
We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.
Our unique perspective across Victorian Government clients is an opportunity for learning and development in the risk and insurance industry as well as the broader public sector, creating deep connections with our clients, and a shared understanding of best practice in our fields of expertise.
Your role
Your role will be to manage and support the Property Search initiative which aims to make DBI information more easily accessible, enhance consumer protections for Victorians and optimise VMIA's role in preventing harm in the Victorian community.
Through a competitive tender process, a preferred partner has been selected due to their data commercialisation capability, distribution channels and technology, and data governance, security and privacy capabilities.
VMIA is in the process of implementing the first phase of Property Search to the Conveyancer market segment. VMIA has validated that there is a larger market opportunity, and a significant number of use cases for DBI data have been identified providing value across several market segments. More broadly, industry stakeholders have reacted positively to the opportunity to increase transparency across the industry and market, whilst the risks identified were not prohibitive or unmanageable.
Your role reports to the Head of Service Delivery, DBIin the Domestic Building Insurance Division.
What you do
- Manage exception queries and create and deliver education (including creating and updating FAQ's) to current and future customers including oversight of marketing insights to improve revenue through growth.
- Training for conveyancers particularly on the characteristics of the DBI product and it's role within the consumer protection framework.
- Ensure Hypercare is provided post go live by managing and supporting stakeholders to drive the desired customer experience.
- Commence to action growth opportunities identified to support and improve the revenue and cost recovery assumptions.
- Ensure responsibilities and targets set for the preferred partner, in the agreed the Service Level Agreement, are met.
- Communicate the voice of the customer.
- Identify new opportunities to improve market adoption and profitability for products in your portfolio.
- You are our ‘go to' Property Search specialist adviser to provide advice for enhancement of our DBI product - Property Search and claims function.
- Building a long-term relationship with the preferred partner for Property Search and other initiatives as appropriate.
- Developing the appropriate reports to support understanding of the current sales and determining what should be initiated to increase sales of Property Search.
- Analysing the sales and revenue information and reporting to DBI management.
- Determining the direction of Property Search and how the information could be used holistically to prevent/manage harm.
- You are an active contributor towards the development of new products and the enhancement of existing Property Search offerings, including providing governance support.
- You actively support and continually improve the business processes, practice standards and protocols to optimise Property Search.
- You provide leadership, capability uplift and development support to the Policy Administrator who will report to you.
- Keep abreast of technology and artificial intelligence capabilities to determine capabilities that could improve Property Search or provide new revenue streams.
- Engage with relevant industry stakeholders to understand market needs and to gather business requirements.
- Manage the product lifecycle for all products within your portfolio.
- Lead, coach, and provide direction to the Property Search Product Administrator

Who you work with
- You report to the Head of Service Delivery, DBI in the Domestic Building Insurance Division and work with members of the Building Assessment and Claims Teams.
- Supporting the Policy Administrator, especially initially to resolve the historical exc

  • Product Manager, Property Search

    7 months ago

    Melbourne, Australia Victorian Managed Insurance Authority Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Victorian Managed Insurance Authority **Salary**: Salary not specified Occupation: Insurance and Superannuation Reference: VG/VMIA/DBI/1788702 As the Product Manager for the Property Search Initiative, you'll play a pivotal role in managing and supporting a transformative project that aims to...

  • Property Management

    7 months ago

    City of Hawkesbury, Australia Belle Property Full time

    **Hawkesbury, NSW**: - If you are ambitious and motivated to excel in this dynamic field, we invite you to join our team. Take the reins of an end-to-end portfolio of 120 properties, harnessing your expertise to provide top-notch service. Our collaborative team is here to back you up whenever needed, fostering a supportive environment where knowledge sharing...

  • Property Management

    8 months ago

    South Melbourne, Australia Belle Property Full time

    **South Melbourne, VIC**: Are you passionate about empowering teams to excel and thrive? Do you have a knack for delivering engaging training sessions and providing strategic support to drive success? If so, we have an exciting opportunity for you to join our dynamic Head Office team! At Belle Property | Hockingstuart we are committed to excellence and...

  • Property Manager

    16 hours ago

    West Melbourne, Australia Motion Property Full time

    **About Motion Property** We are a team of award-winning property professionals offering innovative management services, specialist project leasing and intelligent real estate sales. We regard our team as more than just employees, investing in ongoing professional development, providing world class administrative support and celebrating outstanding...

  • Property Manager

    7 months ago

    Melbourne, Australia Pinpoint Property Recruitment Full time

    Thrive in an innovative atmosphere where your ideas are valued! - Competitive salary and incentives based on performance! - Be a part of a passionate & driven property management team! Are you ready to play a pivotal role in the development of our client’s thriving boutique property management agency? They are seeking a dynamic and motivated individual to...

  • Property Management

    3 months ago

    South Melbourne, Australia Belle Property Full time

    **South Melbourne, VIC**: At Belle Property, we believe in crafting careers that are as beautiful as the properties we represent. Belle Property South Melbourne is the property management hub of our entire network which spans the central and inner parts of metro Melbourne. As part of our esteemed network, you will join us in an environment where your talents...

  • Property Manager

    16 hours ago

    Melbourne, Australia Pinpoint Property Recruitment Full time

    Great office location in the heart of Melbourne CBD. - Ongoing Training, Full Support and Career Progression Opportunity. - Monday to Friday, get your weekends back! We have an exciting opportunity to come and join our client’s growing agency in the heart of Melbourne’s CBD! With a deeply passionate team and management with a culture focused on the...

  • Property Officer

    2 months ago

    Melbourne City Centre, Australia Department of Education Full time

    **About the Department** The department provides a wide range of learning and development support and services. The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance...

  • Property Manager

    6 months ago

    Melbourne, Australia Titanium Recruitment Full time

    Mon - Fri only - Strong team culture - $70,000 - $80,000 Are you a standout property manager seeking an exciting opportunity in Melbourne's North? Your search ends right here! This thriving real estate company is actively seeking a talented and motivated professional to join their team, focusing on the Northern Suburbs of Melbourne. With a diverse portfolio...

  • Commercial Property Manager

    6 months ago

    Melbourne, Australia Pinpoint Property Recruitment Full time

    Growing provider of real estate services within a broader global business! - Good work culture with management that cares about your development! - Hybrid working on offer, CBD location with some travel **_Are you interested in working for an emerging real estate services business? Do you have a mind for processes and a keen eye for detail? Are you seeking...

  • Commercial Property Manager

    6 months ago

    Melbourne, Australia Pinpoint Property Recruitment Full time

    Growing provider of real estate services within a broader global business! - Fun, small team environment who enjoy a laugh - Hybrid working on offer, CBD location with some travel **Are you interested**_ in working for an emerging real estate services business? Do you have the capacity to manage a diverse portfolio of assets owned by the government and not...

  • Property Management Officer

    7 months ago

    Port Melbourne, Australia ME21 property group Full time

    Join Our Team in Property Management! Are you passionate about real estate and customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you! Position: Property Management and Marketing Area : Port Melbourne Company: ME21 property group About Us: At ME21, we pride ourselves on...

  • Property Manager

    6 months ago

    Melbourne City Centre, Australia HAYS Full time

    Multiple opportunities for Property Managers within the inner suburbs of Melbourne **The Client** One of Melbourne's leading Residential Real Estate Agencies have numerous vacancies for Property Managers to join their innovative and dynamic team. Based out of their Fitzroy, Kew, Flemington, Reservoir and Brunswick offices, you will be supported by a great...

  • Property Manager

    7 months ago

    South Melbourne, Australia The Property Advisory Group Full time

    Property Management The role will include the property management of +55 asset and approx 85-90 tenants across VIC, NSW and QLD. Site visits to each asset twice a year or as required. Duties will include. Managing Leases, Tenants, Rent Collection, Invoicing and all PM activities related to commercial assets. Asset classes include, Service Stations,...

  • National Property Portfolio Manager

    3 months ago

    Melbourne, Australia Finance & Property Full time

    **We are Woolworths Group** We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet...

  • Paid Search Manager

    7 months ago

    Melbourne, Australia affix Full time

    We’re wrapped to be linking arms with our mates at Rapid Media to help them find an experienced Paid Search leader to join their crew! Founded in 2003, Rapid Media has put in the leg work to build a gorgeous reputation on a national scale with offices spanning across QLD, NSW + Melbourne and we’re BIG fans of the work they’ve been doing. This crew...

  • Product Manager

    6 months ago

    Melbourne, Australia REA Group Full time

    We are seeking an experienced Product Manager who is a team player with exceptional communication and CRM expertise- - Join a collaborative team and help our brokers grow their businesses- - Permanent role based in Melbourne or SydneyWe're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995,...

  • Property Coordinator

    6 months ago

    Melbourne, Australia Pinpoint Property Recruitment Full time

    Join a leading provider of network services managing a commercial portfolio - Exceptionally supportive and high-functioning team - A good mixture of managing reactive, preventative and minor projects **Your Responsibilities**: **As a Facilities Coordinator, you will play a pivotal role in executing key property facilities deliverables. Your responsibilities...

  • Team Administrator

    6 months ago

    West Melbourne, Australia Samma Property Group Full time

    **The Company**: Samma Real Estate is part of Samma Property Group’s diverse businesses focused on the property industry. As a boutique Real Estate business, Samma Real Estate has built a respected reputation in Melbourne’s residential property market. **The Role**: This full-time role will be responsible for providing administrative support to the...

  • Legal Assistant Property

    8 months ago

    Melbourne, Australia Amicus Legal Recruitment Full time

    Support at Partner Level in an Inclusive Team - Flexibility and a Worklife Balance are a Given! - Fantastic Staff Perks | Top Market Salary on Offer Join this dynamic National law firm, a recipient of numerous awards, as they search for an exceptional Legal Assistant to shine in their thriving Property practice group. Unlock a realm of exclusive benefits...