Medical Receptionist

2 months ago

Casula, Australia Casula Family Medical Centre Full time

We are seeking a part time receptionist for our Casula Family Medical Centre. This is a casual role with 16 hours per week (2 days per week).

We require a receptionist to be biligual in English and Arabic

The jobe role will include:

- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.

**Job Type**: Casual

**Salary**: $28.75 - $32.00 per hour

Expected hours: 16 per week

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Penalty rates

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Arabic (required)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Casula, NSW 2170 (required)

Work Location: In person

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