Intouch Casual Administration Officer

4 weeks ago

Sydney Western Suburbs, Australia NSW Health Full time

**Employment Type**: Casual

**Position Classification**: Administration Officer Level 3

**Remuneration**: $31.53 - $32.57 per hour

**Requisition ID**: REQ401917

**Where you'll be working**

Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.

**What you'll be doing**

The inTouch administrative officer provides essential administrative functions to support the delivery of clinical care services provided by the multidisciplinary team. This includes the processing of referrals for inTouch and Central Referral Service, registration of patients, booking of appointments, working with Cardiology in Community and transfer of information to other healthcare providers.
The position will also need work as the first point of contact and manage enquiries through effective communication with patients, clients, and other health care professionals in a respectful, courteous, and positive manner.
- People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard._
- Aboriginal and/or Torres Strait Islander people are encouraged to apply._

**_Please note:_**:

- A person who is not an Australian citizen or a permanent resident is only eligible for casual employment for a period not longer than the duration of their current visa._

**_inTouch operates 7 days a week 8:00am - 8:30pm. We have two shifts
- 8:00am -16:30pm and 12pm -8:30pm. Rostering includes consideration of staff requests, patient and organisational needs._**

**Selection Criteria**
- Previous experience in providing administrative support to multi-disciplinary clinical staff within a health care or similar setting.
- Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word.
- Demonstrated effective interpersonal skills and ability to deal confidently and courteously with people at all levels.
- Ability to work as an effective member of a team in a high pressure, high volume work environment.
- Demonstrated capacity to work with mínimal supervision and to undertake a diverse range of tasks and problem solve with limited direction.
- Strong organisational skills with a demonstrated ability to meet deadlines and determine work priorities.
- Previous experience and knowledge of medical record systems and procedures.

Need more information?
1) Click here for the Position Description

**Applications Close: 9th July 2023

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