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Assistant Manager

1 month ago

Sydney, Australia The Star Entertainment Group Full time

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Assistant Manager reports directly to the Venue Manager and offers and extraordinary opportunity to lead a team in delivering the daily operations of the venue.

This is a fantastic opportunity where you will have the opportunity to create a unique dining experience for our guests, take good care, and lead a dynamic team with integrity.

**A few of your responsibilities**:

- Assist Venue Manager to lead and support achievement of financial and operational targets
- Oversee operational functions that include rostering requirements, standard operating procedures, training and performance management
- Assist with the development, implementation and evaluation of service standards and standard operating procedures
- Ensure that all areas of the business comply with the Responsible Service of Alcohol program and relevant provisions of the Liquor Act
- Assist in managing the selection, training and development of all employees to ensure timely recruitment and career growth

**What we are looking for**:

- Management experience within in a similar large busy environment, with a thorough knowledge of food and beverages
- Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses
- Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
- Current RSA Statement of Attainment
- Flexible with availability for work over a 7-day roster

**About you**:
As an expert in Management, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star.

**What we can offer you**:

- Salary commencing at $83,375 (including Super)
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- Career development, training, and courses via The Star Academy - limitless career opportunities
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

**Our culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

**It’s your time to SHINE**

Click on the link below to make your next career move with The Star.