Assistant Manager

2 weeks ago


Sydney, Australia Synaco Global Recruitment Full time

Sydney - Liverpool, NSW, Australia

Casual / Temporary / Contract

Management

Other Management

**THE COMPANY**

This well know company has been trading for over 30 plus years in the hire industry and pride themselves on first-rate service and value for money to all their customers.

Their key focus has been on their customers’ requirements which has allowed them time and time again to grow in line with their needs and expectations. Their range of equipment is the most diverse in the industry.

The business is constantly expanding to cater to their growing customer base and ever-changing needs of their consumers which includes construction, traffic management, building maintenance, compaction equipment, excavation, access equipment, DIY and industrial products.

**THE ROLE**

As the Assistant Manager your principal responsibility is to support the Branch Manager in leading and driving the efficient operations of the division.

This will see you delivering optimal business performance and service outcomes in alignment with the business outcomes. With vision and enthusiasm, you will effortlessly engage with internal teams and customers alike.
- Ability to coordinate, action, and give information to customer regarding phone enquiries, guiding team on behaviour needed.
- Assist and give staff advice regarding phone orders from customers.
- Processing of and training on creditor invoices and credit notes.
- Recognise areas of growth within existing customers.
- Ensure orders are interpreted and delivered to the specifications required.
- Coach and develop skills within the team to ensure all staff are equipped to create the best possible outcomes for our customers.
- Collaborate with the hiring team including all other hire regulators, branch managers, drivers, and service staff to ensure that equipment is readily available, maintained, and ready to be delivered to the customer.
- Ability to process hired equipment, transfers, and exchanges using industry software.
- Completion of key daily, weekly, monthly operating tasks.
- Demonstrate WHS Leadership by adhering to our companies’ policies and procedures.
- Attend and contribute to all general branch meetings.
- Be able to identify training and development opportunities.
- Ensure safe work practices are followed, safe working standards are maintained.
- Statutory monthly reporting relevant to the Hire companies policies and procedures.

**THE ESSENTIALS**
- Previous experience in a similar role.
- Knowledge of hire plant & equipment and the equipment hire industry.
- Experience in coordinating the activities related to plant and equipment which includes labour, transport, and maintenance activities.
- Customer focused with a sales driven attitude.
- Expertise to motivate and lead a team.
- Current driver’s license.
- Ability to work autonomously or as part of a team.
- Preferred Certificate IV in Frontline Management or Equivalent.

**THE APPLICATION


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