IT Advisor

**The Role**:
Information Technology (IT) is a critical lever to achieve Shell’s Powering Progress Strategy and to drive the Energy Transition. Australia contains some of the most important Integrated Gas assets in Shell’s wider portfolio which is key to achieving these ambitions and is supported on the ground by a Business Proximate IT team. This includes a team based in Perth who focus on supporting Shell Australia’s West Coast assets (including Prelude) and corporate teams. The team is led by an IT Manager who carries responsibility for the end to end successful delivery of IT Projects and Operations to the Business.

**What’s the role?**

The IT Advisor supports the IT Manager (ITM) to identify, realize, and protect value across the IT business portfolio. The role drives rigor and discipline in the opportunity realization process and under scope agreed with the ITM self-starts to drive standalone technology and data opportunities within the Portfolio.

The IT Advisor demonstrates understanding of business vision, strategy and KPIs, balancing these with knowledge about the Enterprise IT vision, strategy, and prevailing technology standards.

Day to day the IT Advisor demonstrates curiosity about commercial problems and displays the requisite behaviors to drive Portfolio fulfilment of target KPIs. The IT Advisor will also play a role in coaching more junior team members to build up capability within the team and will be highly autonomous in managing their day to day work.

Key components of the role include:
**Stakeholder Management**
- Supports with the management of a network of business and cross-functional IT stakeholders, building and sustaining working relationships.
- Contributes to senior business stakeholder engagements by informing, influencing, and challenging with data-driven insights.
- Applies a commercial mindset and an IT practitioner lens to working closely and collaboratively with business stakeholders under ITM direction.
- Understands the importance of working across organizational boundaries to enable value and utilizes the business facing natural team to align IT in maximizing dollars invested.
- Builds rapport consciously, listens actively, and tells compelling stories; co-creates where necessary, contracts correctly, and challenges constructively across business, IT and cross functional stakeholders alike.

**Integrated IT and Business Strategy**
- Contributes actively to the evergreening of the IT Strategic Plan, contracting with the ITM on areas of individual ownership and development.
- Understands business KPIs and IT’s strategic role in their fulfilment.
- Explores commercial and customer problems, determining possible technology and data investment or optimization opportunities across the IT business portfolio outside of product line scope.
- Understands the Enterprise IT strategy and associated standards for technology compliance and risk management.
- Demonstrates understanding of business change impacts from technology and data adoption and creates appropriate responses and mitigations during planning.

**Value Generation & Protection**
- Supports the ITM in the end-to-end management of opportunity identification and realization, including associated demand and value generation processes.
- Contributes to the Value Funnel of the IT business portfolio, independently owning and maturing individual opportunities.
- Creates robust business cases and understands how to calculate value, assess benefits, and determine risk.
- Ensures that value data is correctly represented, managed and reported in IT business management tools.
- Contributes to the Portfolio’s calendar of Post Investment Reviews by consolidating outputs and learnings that improve the health and performance of future technology and data investments.

**Business Intelligence**
- Understands the vision, strategy, and KPIs of their IT business portfolio.
- Understands the value chain, customer journeys, and associated touchpoints of the IT business portfolio.
- Understands industry trends, the dynamic competitor landscape, and prevailing behaviors.
- Uses external insight to contextualize work and approaches to the ITM, business stakeholders and the business-facing natural team.
- Contributes to compelling thought leadership about technology and data adoption and exploitation.

**IT Portfolio Management**
- Owns and manages areas of demand, working closely with business stakeholders to understand and capture detailed business requirements.
- Works to align the business facing natural team around elements of the IT Strategic Plan for optimization of portfolio investments, reduction of operational costs, and management of risk.

**Innovation**
- Demonstrates art of the possible from technology and data, experimenting through prototypes to prove value.
- Demonstrates curiosity about new and emerging technologies, actively seeking to understand how to commercialize products and services.
- Champions use and v