Capability Manager

5 days ago


Canberra, Australia Leidos Full time

**Company Description**
At Leidos, we do work that really matters inspired by our mission to make the world safer, healthier, and more efficient through technology, engineering, and science. With 25 years of local experience, our 2000 team members, work together to solve Australia’s toughest challenges in government, defence, intelligence and border protection. We’re robust and ambitious, and we empower our people to do their best work. You’ll feel inspired by what you can achieve and will be supported by an inclusive and flexible culture that genuinely cares for your wellbeing. Together, we can be the difference.

As a Capability Manager based in Canberra, you will oversee the end-to-end delivery of IT Infrastructure, managing and maintaining Defence’s key IT services. You will lead two high performing teams, empowering operational administration, providing technical guidance, and driving service improvement initiatives for groups of technical SMEs. Your focus will be on delivering a customer-centric methodology to support and service request fulfillment, managing and improving ICT service delivery to meet and exceed customer expectations, and maintaining ICT support operational SLAs, policies, and procedures.

Key Responsibilities:

- Lead, develop, and enable a team of IT Professionals to deliver complex enterprise IT solutions to our customers.
- Ensure the end-to-end delivery of high-quality, reliable, efficient, and effective IT Services supporting our clients’ core business operations.
- Monitor and report on the performance of IT services against agreed SLAs, metrics, and KPIs.
- Manage vendor and customer relationships, including contract negotiations, financial tracking, and performance reviews to ensure service levels are met.
- Develop and manage relationships between internal IT groups and relevant business stakeholders to deliver continuous service improvement plans and drive efficiencies within IT Operations.
- Handle escalations and assist with major incidents to ensure appropriate technical management and customer engagement/communications are in place.
- Influence and negotiate with a broad group of stakeholders, managing various expectations and priorities.

About You: In addition to your educational background, you will have first-hand experience leading and mentoring a team of ICT professionals in a large enterprise environment. You are proactive with the ability to understand the business, identify issues, and develop relationships to achieve the company’s objectives.
**Qualifications**
**Experience**:

- Management experience working in large enterprise environments.
- Demonstrated experience with implementing Continual Service Improvement initiatives.
- Practical experience in Project Management following project management methodologies.
- ITIL v3/4 qualified.
- ITIL Service Life Cycle or Service Capability modules are highly desirable.
- Significant understanding of the interfaces between IT Support and the Systems Engineering Lifecycle.

**Skills**:

- Strong individual contributor and team player in a professional environment.
- Highly effective at managing multiple, concurrent activities while understanding and managing priorities, dependencies, and risks.
- Excellent communication (verbal and written) and interpersonal skills.
- Good initiative in developing and improving systems and procedures.
- Ability to independently develop and determine approaches to solutions in a practical and creative manner.
- Strong conceptual, analytical, and interpretive skills with a high level of attention to detail.
- Strong focus on customer service.

**_ Due to the nature of the role, the successful applicant must be an Australian Citizen and hold a current NV1 security clearance or have the ability to obtain one._**
**Additional Information** What you'll love**At Leidos, you’ll enjoy 12 weeks’ paid parental leave as a primary carer, flexible work practices, discounted health insurance, novated leasing and more. Foster your career through complete access to learning and development and mentoring opportunities, we have a strong track record of internal promotion and career transitions.


  • Capability Manager

    2 months ago


    Canberra, Australia Downer Group Full time

    At Downer Professional Services, you’ll find purpose, impact and huge opportunity. Join us and help make it happen. _ **A real endeavour, **_achieved with you _** As Australia’s multi-disciplinary advisory and business partner of choice for clients in Defence, Government and infrastructure, we deliver complex things that matter. It's not always an easy...

  • Capability Manager

    6 months ago


    Canberra, Australia Fujitsu Full time

    **CAPABILITY MANAGER** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About the...


  • Canberra, Australia Deloitte Full time

    Job Requisition ID:  36439  Defence Capability Manager (NV1) Access to free and confidential coaching for you and your family including wellbeing, financial and nutrition coaching Career breaks for up to 12 months – for study, travel, volunteering, or personal interests 18 weeks paid parental leave + 12 months return to work support (work 4...


  • Canberra, ACT, Australia Australian Government Department of Defence Full time

    About the RoleThe Australian Government Department of Defence is seeking a highly skilled and motivated professional for the role of Technical Security Capability Development Manager.Key Responsibilities:Lead the design and implementation of technical solutions to advance Defence's capability.Integrate new technologies and methodologies.Provide comprehensive...


  • Canberra, Australia Australian Government Full time

    $83,706 - $89,659 (+ 10% BDCP) + up to 15.4% superannuation - Canberra - ACT **The Role** Intelligence Capability Division (ICD) is seeking an APS5 Capability Analysts to conduct analytics, planning and delivering program and project functions. Working in either Intelligence Data and Targeting Branch or Intelligence Capability Integration Branch, you will...


  • Canberra, Australia Deloitte Full time

    Job Requisition ID: 36439  Defence Capability Manager (NV1) Access to free and confidential coaching for you and your family including wellbeing, financial and nutrition coaching Career breaks for up to 12 months – for study, travel, volunteering, or personal interests   18 weeks paid parental leave + 12 months return to work support (work 4...


  • Canberra, Australia Australian Government Full time

    $91,702 - $104,753 + 10% BDCP + up to 15.4% Superannuation - Canberra - ACT **The Role** As a Capability Analyst in Defence Digital Group’s (DDG) Digital Capability Division (DCD), you will use your analysis, critical thinking and problem solving skills to contribute to strengthening Australia’s national security through digital capability...

  • Project Support

    6 months ago


    Canberra, Australia Indigitise Pty Ltd Full time

    **Position: Project Support** **Location: ACT.** - Must be an_**_ Australian Citizen_** Security Clearance **:Minimum NV1** **Scope of Task**: Special Operations Modernisation (SOMOD) is responsible for the development, acquisition, and sustainment of a range of capabilities across a few projects through the ADF Special Operations Modernisation (SOMOD) is...


  • Canberra, Australia Australian Government Full time

    $91,702 - $104,753 + up to 15.4% Superannuation - Canberra - ACT **The Role** Capability Costing Manager The APS 6 Capability Costing Manager will contribute to various functions of the branch, including cost assurance and cost estimation. Under the direction of senior team members, the APS 6 Capability Costing Manager will: - Review cost estimates to...


  • Canberra, Australia Australian Government Full time

    $115,899 - $130,733 + up to 15.4% Superannuation - Canberra - ACT **The Role** In this role you'll play a pivotal role in managing and optimising the benefits across The Defence Business Integration Program (DBIP). You'll collaborate closely with business representatives and senior leaders to assure that Defence investments deliver strategic objectives and...


  • Canberra, Australia Australian Government Full time

    $91,702 - $104,753 (plus Super) - Brindabella Park - ACT, Russell - ACT **The Role** Guided Weapons and Explosive Ordnance Group has exciting opportunities available. We are seeking to fill multiple Capability Analyst roles within the Capability Development Division (CDD). This position will give you the opportunity to explore and critically analyse...


  • Canberra, ACT, Australia APS Full time

    **About the Role**The Australian Public Service (APS) is seeking an experienced Senior Systems Capability Engineer to join our team in Canberra, ACT.**Salary and Benefits**We offer a competitive salary of $91,702 - $104,753 per annum, plus 10% BDCP and up to 15.4% Superannuation.**Job Description**In this role, you will work closely with the program systems...


  • Canberra, ACT, Australia Australian Government Department of Defence Full time

    OverviewThe Australian Government Department of Defence is seeking a highly skilled professional for the role of Technical Security Capability Development Manager.This position plays a crucial part in advancing Defence's technical security capability and protecting sensitive information from technical surveillance threats.About the RoleThe successful...


  • Canberra, Australia Australian Government Full time

    $91,702 - $104,753 + up to 15.4% superannuation - Canberra - ACT **The Role** Intelligence Capability Division (ICD) is seeking an APS6 Capability Analysts to conduct analytics, planning and delivering program and project functions. Working in either Intelligence Data and Targeting Branch or Intelligence Capability Integration Branch, you will contribute...


  • Canberra, Australia Australian Government Full time

    Ongoing / Non-Ongoing - Salary: $114 780 to $139 657 plus 15.4% superannuation - Canberra, ACT **Employment Opportunity** As the Test Manager you will lead test management activities across projects and BAU sustainment activities, ensuring that all testing efforts are aligned with best practice. This role involves managing the test team, offering guidance,...


  • Canberra, ACT, Australia Recruitment Hive Full time

    Job Title: Experienced Defence Capability SpecialistCompany Overview:The Recruitment Hive is an established agency dedicated to providing science and technology support for the country's defence and security needs. We are seeking an experienced Project Support Specialist for a contract engagement.Salary: $120,000 - $150,000 per annum, depending on...


  • Canberra, Australia Australian Signals Directorate (ASD) Full time

    Total Salary Package: $118,193.92 - $133,322.80 incl. 4% Service Allowance (plus 15.4% Super) - Canberra - ACT **The Role** - You will analyse complex to very complex ADF capability requirements, policy, program issues, and recommend courses of action. - Accountable for effectively communicating, sharing own expertise with others and guiding and mentoring...


  • Canberra, ACT, Australia APS Full time

    About our Team">The Defence Force Recruiting team is responsible for all marketing initiatives and activities required for generating public interest in a career in the Australian Defence Force.">The team works closely with the three Services, the Defence Force Recruiting Operations Management Team, and Recruiting outstations to ensure Defence Force...


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- **3 year contract + 2 x 12 month extensions**: - **Current Baseline minimum clearance requirement - MANDATORY**: - **Based across multiple sites in Australia**: - **SAP ERP Transformation** Our federal government client has been embarking on the largest ERP Transformation in the southern...

  • Aps5 Legal Practice

    7 months ago


    Canberra, Australia Talent International Full time

    australia australian capital territory contract au$0.00 - au$55.24 per hour + super- **Contract Term: 12 Months plus possible extension.**: - **Hourly Rate: $55.24 per hour excluding Superannuation.**: - **Deakin Office - Hybrid working option (Maximum 2 days working from home)** **About the Role**: The Legal Practice and Capability (LPC) Branch provides...