Hotel Manager
1 week ago
**Key Responsibilities**:
Guest Services: Provide outstanding guest services and ensure customer satisfaction by addressing guest inquiries, requests, and concerns promptly and professionally.
Operational Efficiency: Oversee the smooth daily operation of the lodge, including housekeeping, maintenance, and front desk activities.
Flexibility: Demonstrate flexibility in working hours, including weekends and public holidays. Be prepared to conduct Night Audit when required to ensure front desk coverage.
Bookings and Sales: Develop and maintain lodge bookings by effectively utilizing reservations systems and software. Maximize sales opportunities through proactive guest engagement.
Team Management: Lead and motivate the front office and guest services team to deliver excellent customer experiences.
Financial Management: Assist in budget planning and monitor financial performance, including revenue and expenses.
**Qualifications and Requirements**:
Experience: A minimum of [X years] of experience in a similar role within the hospitality industry.
Communication Skills: Excellent verbal and written communication skills.
Customer Focus: A strong customer service orientation with the ability to handle guest inquiries and resolve issues effectively.
Flexibility: Willingness to work flexible hours, including weekends and public holidays.
Technical Skills: Proficiency in reservations systems and software.
Team Leadership: Proven leadership and team management skills.
Attention to Detail: Strong attention to detail in maintaining lodge cleanliness and appearance.
Problem Solving: Ability to think critically and make decisions in high-pressure situations.
Legal Requirements: Must have the right to work in Australia.
**Job Type**: Permanent
**Salary**: Up to $85,000.00 per year
Schedule:
- Rotating roster
Work Location: In person
-
Assistant Venue Manager
1 week ago
Rose Bay, Australia Hotel Rose Bay Full timeThe **HOTEL ROSE BAY** is a popular and well-known pub in the eastern suburbs of Sydney that is located at the centre of the Rose Bay Village. The perfect spot to catch up with family and friends, Hotel Rose Bay is a neighbourhood local offering quality dining, refreshing drinks and cocktails and a relaxed, contemporary atmosphere. Hotel Rose Bay has a...
-
Assistant Housekeeping Manager
4 weeks ago
Elizabeth Bay, Australia LUXXE Outsourced Hotel Services Full time**Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **About Us...** **LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane,...
-
Assistant Housekeeping Manager
4 weeks ago
Elizabeth Bay, Australia LUXXE Outsourced Hotel Services Full time**Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **About Us...** **LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Brisbane,...
-
Hotel Manager
1 week ago
Byron Bay, Australia Azur Villas Full timeJob offering accommodation and salary in the heart of Byron Bay. Would be suitable for a single person or couple from the area looking for work that can commit to a minimum of 1 year. **About the position** This position is for a local boutique accommodation property in the heart of Byron Bay. Your primary duties will be cleaning and property management in...
-
General Manager
1 week ago
Coles Bay, Australia Wrest Point Hobart Hotel Full time**Job no**: 502628 **Work type**: Full time **Location**: Coles Bay - East Coast **Function**: Management **About Saffire Freycinet** Saffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania’s stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent...
-
Gaming Manager
2 weeks ago
Redland Bay, Australia ALH Hotels Full timeJob Description **Gaming Manager - Redland Bay Hotel** - $73,700 Base Salary + Super - Busy venue with opportunities to progress - Amazing perks - check out our full benefits at the bottom of this ad Are you a driven gaming professional with a passion for compliance and leadership? Redland Bay Hotel, a beloved local spot with stunning waterfront views, is...
-
Gaming Supervisor
7 days ago
Redland Bay, Australia ALH Group Full time**Gaming Supervisor (known internally as Gaming Manager) - Redland Bay Hotel** - $71,000 Base Salary + Super - Career and training opportunities - your development is important to us - Amazing perks - check out our full benefits at the bottom of this ad Located on the banks of Moreton Bay, known for it's prominent location, the Redland Bay Hotel sits among...
-
Wine Cellar Attendant
4 days ago
Byron Bay, Australia Beach Hotel Byron Bay Full timeBOH Cellar Attendant | Beach Hotel Byron BayThe Beach Hotel, a Byron Bay icon, is perfectly positioned on Main Beach. With ocean views, great music, and a relaxed atmosphere, it's a place where locals and visitors come together to enjoy good food, cold drinks, and the best of Byron's laid-back coastal vibe.We are seeking a dedicated Cellar Attendant to join...
-
Watsons Bay Boutique Hotel
2 weeks ago
Watsons Bay, Australia Vidaura Full time**Watsons Bay Boutique Hotel** is on the lookout for an experienced **Host / Hostess** to work at their restaurant in Watsons Bay, NSW. Come and join their passionate and fun-growing hospitality team! **Location**: Watsons Bay, NSW **Job Type**: Casual **Start Date**: ASAP **Company perks**: - Work for an iconic venue with a beautiful beach view and a...
-
BOH Cellar Attendant
4 days ago
Byron Bay, Australia Beach Hotel Byron Bay Full timeBOH Cellar Attendant | Beach Hotel Byron BayThe Beach Hotel (known as The Beachy) is a Byron Bay icon, perfectly positioned on Main Beach. With ocean views, great music, and a relaxed atmosphere, it's a place where locals and visitors come together to enjoy good food, cold drinks, and the best of Byron's laid-back coastal vibe.Position: BOH Cellar...
-
Cellar Operations Assistant
4 days ago
Byron Bay, Australia Beach Hotel Byron Bay Full timeCellar Attendant PositionWe are seeking a motivated and experienced Cellar Attendant to join our team at the Beach Hotel in Byron Bay. As a key member of our back-of-house team, you will play a critical role in maintaining stock levels, managing keg changes, and ensuring seamless service for our bars and bottle shop.Key Responsibilities:Manage and maintain...
-
Hotel Guest Experience Coordinator
3 days ago
Coles Bay, Tasmania, Australia Macq01 Full timeWelcome to Saffire Freycinet, the ultimate luxury resort in Tasmania's stunning Freycinet National Park.**About the Role**We are seeking an experienced Customer Service Operations Manager to join our team at Saffire. As a key member of our management team, you will be responsible for ensuring a seamless pre-arrival experience for our guests, delivering...
-
Hospitality Stock Handler
4 days ago
Byron Bay, Australia Beach Hotel Byron Bay Full timeCellar Operations AssistantWe are seeking a skilled Cellar Operations Assistant to join our back-of-house team at the Beach Hotel in Byron Bay. In this key role, you will be responsible for maintaining stock levels, managing keg changes, and ensuring seamless service for our bars and bottle shop.Main Responsibilities:Manage and maintain accurate stock levels...
-
Byron Bay Beverage Team Member
4 days ago
Byron Bay, Australia Beach Hotel Byron Bay Full timeHospitality Stock HandlerWe are seeking a skilled Hospitality Stock Handler to join our back-of-house team at the Beach Hotel in Byron Bay. In this key role, you will be responsible for maintaining stock levels, managing keg changes, and ensuring seamless service for our bars and bottle shop.Main Responsibilities:Manage and maintain accurate stock levels and...
-
Venue Manager
2 weeks ago
Watsons Bay, Australia Laundy Hotels Full timeOpportunity to learn from industry leaders and enhance your leadership - Step into your career development with a team that care about your growth - Great remuneration package, team culture, career progression opportunities and Laundy Hotels are seeking a Venue Manager with events focus, to join the team at Watsons Bay Boutique Hotel. Grounded on the sandy...
-
Account Manager
2 weeks ago
Redland Bay, Australia Redland Bay Hotel Full timeHigh school diploma or equivalent Basic computer skills Direct, supervise and coordinate subordinates to deliver a quality product to our guests in the most efficient and friendly way. Inventory Management Preparation efficiency mark Other assignment duties The drive to do the best job possible, no matter the task at hand, is evident throughout our...
-
Housekeeping Assistant Manager
1 week ago
Double Bay, Australia Facilinet Building Maintenance (FBM) Full time**Facilinet Building Maintenance** FBM is a fast-growing service provider to the hospitality industry; we manage multiple sites across Australia, providing colleagues to hotels predominantly, who are engaged in a mostly Housekeeping capacity. At FBM we pride ourselves on a solid, transparent foundation among our colleagues; we have strong core values in...
-
Customer Service Representative
5 days ago
Wool Bay, South Australia Nh Hoteles Full timeCompany OverviewMinor Hotels is a leading international hotel owner, operator and investor with a diverse portfolio of over 530 properties across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.The company's Australian and New Zealand operations are focused on strata titled accommodation management, with numerous hotels,...
-
Event Coordinator
1 week ago
Watsons Bay, Australia Laundy Hotels Full timePortfolio of iconic venues from restaurant to pubs and boutique hotels - Huge opportunity for growth and progression - Step into your career development with a team that care about your growth Laundy Hotels are seeking an Event Coordinator to join the team at Watsons Bay Boutique Hotel. Grounded on the sandy shoreline of one of Sydney Harbour’s most...
-
Guest Service Agent
1 week ago
Salamander Bay, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...