Service Desk Coordinator

1 week ago


Gold Coast, Australia ONGC Systems Full time

$45,000 - $55,000 Full Time

Information & Communication Technology

**What we are looking for**:
We are looking for an organised, disciplined Communication superstar with attention to detail and a can-do attitude who is calm under pressure.

This is a fantastic opportunity for a Graduate in Communications, Management/Business Studies or an individual with a couple of years in an administrative role looking for a new challenge.

**About the role**:
This is a permanent full-time position working 40 hours per week from Monday to Friday 8am to 5pm. **We will also consider applicants looking to work school hours in a split shift format.**

Key responsibilities:

- Become our superstar in organising and scheduling work for our support team.
- Assist clients to identify and describe their service requests.
- Ensure SLA targets are being met.
- Regulary communicate with our clients on the status of their requests.
- Create and update documentation.

Training and mentoring will be provided. The skills and talent you demonstrate in this position will prepare you for a number of future career directions.

**Why you’ll love working with us**:
ONGC are a fast growing technology firm that service a large customer base around Australia. Our Gold Coast based team will always have your back and we’re always dedicated to helping you earn your stripes and get the job done. We encourage our team to challenge the status quo and not just become another drone so your input can help shape the future of our organisation. We hold regular team building events across the year and have a purpose built state of the art facilities including a bit of fun with arcade games, including a pinball machine.



  • Gold Coast, Australia Sharp & Carter Full time

    Hybrid working model - Unrivalled benefits - Competitive Salary The Organisation Sharp and Carter are working in partnership with a leading and renowned brand that are seeking to employ an outstanding IT Service Desk Manager. This ASX listed organisation have a reputation for providing outstanding care and education via a number of their well known...


  • Gold Coast, Australia Accor HQ Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...


  • Gold Coast, Australia HUB24 Group Full time

    **A BIT ABOUT US** HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the...


  • Gold Coast, Australia Class Super Full time

    **A BIT ABOUT US** HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the...


  • Gold Coast, Australia CartonCloud Full time

    CartonCloud is a SaaS company based in the Gold Coast, Australia. We build warehouse management and transport management products that genuinely delight our customers, improving their daily operations in the supply chain and logistics industry. We set our people up to succeed and ensure they are equipped to solve the problems of the future, whilst...


  • Gold Coast, Australia ONGC Systems Full time

    Gold Coast $45,000 - $55,000 Full Time Information & Communication Technology **What we are looking for**: We are looking for an organised, disciplined Communication superstar with attention to detail and a can-do attitude who is calm under pressure. This is a fantastic opportunity for a Graduate in Communications, Management/Business Studies or an...

  • IT Service Desk

    7 months ago


    Sunshine Coast, Australia HAYS Full time

    Part-time Service Desk role based at the Sunshine Coast **Your new company** Contract opportunity with local government client based on the Sunshine Coast. **Your new role** 2 month contract - PART TIME - 18.25 per week 1st and 2nd level service request resolution (for identified service request types) combined with also providing front line customer...


  • Gold Coast, Australia POGO Physio Full time

    **Job Summary**: Fast learner with a proactive approach to their own development A genuine interest in people & their wellbeing a passion for delivering high standard customer service **Front Desk Receptionist for Award Winning Physio Practice** **Medical Reception-Casual (20-32hrs week)** We are looking for someone who has the hunger to learn and wants...

  • Wellbeing Coordinator

    4 months ago


    Gold Coast, Australia Queensland Police Service Full time

    In this role you will be required to contribute as a district representative to a regional employee wellbeing network with the focus being on coordinating and promoting proactive improvement initiatives, including risk reduction strategies and remedial interventions. As a member of the QPS, you will enjoy a variety of benefits such as contributing to one of...


  • Sunshine Coast, Australia Youi Pty Ltd Full time

    **Service Desk Technical Lead** **About the role** The Service Desk Team at Youi is on the lookout for an IT support technical lead who lives and breathes our Youi values and is passionate about excellence in IT service delivery. This role is all about ensuring exceptional first-line IT support for hardware, software, and user account management, ensuring...

  • Service Coordinator

    1 week ago


    Gold Coast, Australia HAYS Full time

    Join an industry leading construction machine operator as their Service Coordinator on the Northern Gold Coast **Your new company** Our client is an industry leading construction machine operator at the forefront of the industry. Based on the Northern Gold Coast, they are seeking a Service Coordinator to join their team for a maternity leave...

  • Front Desk

    23 hours ago


    Gold Coast, Australia Manhattan Group Full time

    **We are seeking an experienced Front Desk & Concierge Professional working for a corporate complex in Brisbane.** **_NO Weekends - NO Nights - No Public Holidays_** **The ideal person has already corporate buildings experiences or has a steady background within the hotel industry.** Build a professional relationship with residents, guests, visitors and...

  • House Coordinator

    7 months ago


    Gold Coast, Australia Value residential Support service Full time

    The purpose of this role is to provide assistance to ensure day-to-day efficiency with the overall aim of achieving business objectives. You will be required to assist the service function of the business in achieving operational effectiveness in line with business requirements. Main tasks Core objectives include: - Coordinate, plan and execute workflow...

  • Service Coordinator

    1 week ago


    Gold Coast, Australia Roc Consulting Full time

    HIGHLY COMPETITIVE SALARY + FULL CAREER SCOPE + TIGHT KNIT CULTURE - JOIN A NATIONAL BUSINESS IN THE HEALTHCARE EQUIPMENT SPACE - GENUINE CAREER SCOPE & UNLIMITED OPPORTUNITY TO ADVANCE WITHIN **POSITION**: A Service Coordinator position has now become available: - Taking incoming calls for service requirements - Entering customer requirements into service...


  • Gold Coast, Queensland, Australia Brisbane Youth Service Full time

    We are seeking a dedicated and compassionate Youth Accommodation Coordinator to join our team at Brisbane Youth Service. In this role, you will be responsible for facilitating the operations of the Ruby's Reunification Program, which provides 24/7 supported accommodation to young people aged 12 to 15 and their families who are homeless or at risk of...


  • Gold Coast, Australia HAYS Full time

    Seeking a Client Services Coordinator who will support a Gold Coast based Accounting firm with a great team! **Your new company** An exciting opportunity has arisen for a Client Services Coordinator at an Accounting firm based on the North Gold Coast. Their passion for accuracy, strong relationships, and prioritising people makes them stand out. **Your new...


  • Gold Coast, Australia HAYS Full time

    This organisation is looking for a Client Services Coordinator to join their welcoming team! **Your new company** You have a new opportunity to become a part of a modern and successful Gold Coast based Accounting firm who are passionate about accuracy, building strong relationships, and most of all, putting people first. They are now looking for a Client...


  • Gold Coast, Australia CP Personnel Full time

    Our client is one of Australia’s big players in the truss and timber frame industry with a wide network of fabricators all over the country. This role represents an opportunity to work for a family-owned business who will value your skills and contribution to their ongoing success. To this end, we are seeking a Software Support Officer to join their...


  • Gold Coast, Australia Findex Full time

    We are seeking a talented, high energy, self-motivated Client Services Coordinator to support our Gold Coast audit team. - Permanent role based in Gold Coast - Full-time WFH flexibility for family and personal commitments - Work in a supportive and collaborative team environment We are seeking a talented, high energy, self-motivated Client Services...


  • Gold Coast, Queensland, Australia Q Stay Full time

    About QStayA leading private holiday accommodation company in Surfers Paradise and Broadbeach, managing over 100 apartments and villas.We pride ourselves on delivering exceptional guest experiences and maintaining the highest standards of service.Job SummaryA friendly, professional, and highly organised Casual Receptionist is required to join our dynamic...