Sales Department Manager

2 weeks ago

North Lakes, Australia IKEA Full time

**Job ID**: 234873

**Date posted**: 23/04/2024

**Our team within IKEA**

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

**What you need to know**

Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- This role is Permanent Full-time, 76hrs/fortnight.
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
- The internal title for this position is Shopkeeper.

**About this work area**

As Shopkeeper your responsibilities will include, but are not limited to:

- Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
- Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
- Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
- Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.
- Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
- Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.

As Shopkeeper you are:

- Passionate about home furnishing, love sales and have a and a desire to lead and motivate your own team within a leading retailer.
- Business-minded and result-driven with a strong customer focus.
- An experienced leader who has managed and lead in a retail store or a large home furnishing business with demonstrated success in driving sales growth.
- An energetic and inspirational leader who thrives in a fast-paced and constantly changing omnichannel retail environment.
- Able to influence and communicate effectively with stakeholders and can identify opportunities for growth and create customer centric solutions.

**We need people like you**

At IKEA, work is so much more than a job. Come join us

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