Technical Writer- Anz

5 months ago

Ballarat, Australia McCain Foods (Aust) Pty. Full time

**Position Title**:Technical Writer
- ANZ

**Position Type**: Regular - Full-Time

**Position Location**:Ballarat

**Requisition ID**: 23644

We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way which reflects our values.

We are currently seeking a professional Technical Writer to join the McCain Learning and Development team, reporting to the Training Manager ANZ. The successful applicant will be responsible for updating production and process procedures, operational work instructions and training documentation, ensuring complex information is explained in a clear and concise manner and a consistent approach is maintained across all our manufacturing sites.

**About the role**
- Edit and update operational procedures and manuals to maintain continuity of style and currency of content
- Review and revise documents and procedures including manufacturing process instructions, test procedures, equipment binders, etc. to standardize ANZ manufacturing documentation. This will include but not limited to: Operator Manuals and Procedures, Training Manuals and Literature, Maintenance Manuals, and general Engineering Documentation.
- Format technical processes using McCain templates and global framework. Ensure that the documents are clear, concise, and technically accurate using photographs, drawings, diagrams, animation, and charts to increase users’ understanding,
- Participate in formal design reviews to generate notes and action items
- Produce electronic documentation in addition to hard copy manuals
- Consolidate and maintain a comprehensive virtual library of manuals using contemporary record keeping and governance methodology
- Deliver oral and written status and progress briefs to ANZ Training Manager
- Support the McCain lean manufacturing program - MDI

**About You**
- Ability to read, analyse, and interpret system specifications, assembly/test procedures, engineering drawings, charts, production diagrams and schematics.
- Strong communication skills (both verbal and written); must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds.
- Excel at stakeholder engagement and building relationships across all levels of the organisation
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals to develop training materials
- Ability to multitask and create, maintain, and manage multiple project objectives according to deadlines.
- Capable of working in an autonomous role without supervision
- Alignment with McCain values - family, authentic, quality and trusted
- Proficient in Microsoft Office
- An understanding of Learning and Development processes would be valuable

**What’s in it for You?**
- Opportunity to be a part of a global iconic brand, fun & high performing team
- Working with a professional supply team and major customer groups
- Employee & Family Assistance Program
- Pioneering, innovative and dedicated development programs
- Opportunity to Chip In and give back to the community as part of our paid volunteer program each year

If you're looking for your next challenge and want to get behind an organisation that celebrates real connections, then this is your role
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country._
- Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Privacy Policy_

**Job Family**:Human Resources
**Division**:ANZ
**Department**:HR Manufacturing
**Location(s)**: AU - Australia : Victoria : Ballarat || AU - Australia : Victoria : Melbourne

**Company**:McCain Foods (Aust) Pty.

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