Content and Channels Advisor

2 weeks ago

Melbourne, Australia Melbourne Water Full time

**Job Number**:

- 978522

**Work type**:

- Permanent Full Time

**Location**:

- Melbourne - Docklands

**Categories**:

- Communications, Education & Marketing

**Our Organisation**:
At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. At Melbourne Water, we are in the ‘Decade that Matters’ and we’ve got some ambitious goals to achieve. It’s a pride we share in helping to make greater Melbourne a fantastic place to live.

**The Role**:
This will be achieved through:

- Creating and delivering proactive content for external and internal audiences, developing in-house content processes to industry-standards, and driving internal awareness and capability of best practice content development with a focus on our social media channels.
- Implementing innovative channel strategies to deliver on the communications strategy and reputation uplift program to build brand recognition and maximise positive engagement and sentiment of Melbourne Water in the community.
- Responding to social media enquiries and commentary across all channels as required, within tight deadlines.
- Monitoring the internal and external environments, developing proactive and reactive social media messaging and supporting materials including incident response (when required); and with direction from the Manager implementing a robust performance and measurement program for digital channels with a focus on social media.

**Your Skills and Experience**:

- Exceptional social media content development and channel coordination experience including but not limited to Facebook, Twitter, Instagram, YouTube, and LinkedIn
- Highly creative with exceptional written and verbal communication skills
- Experience working closely with a wide range of business stakeholders including people leaders to identify opportunities and develop messaging
- Demonstrated ability to curate and develop engaging and thought provoking stories and content
- Ability to work autonomously and to exercise a high degree of responsibility and accountability to meet tight deadlines, or adapt to changing priorities

Your ability to establish and maintain collaborative working relationships with internal and external stakeholders is required together with a relevant tertiary qualification or significant experience in Marketing, Communications or equivalent.

For more information, please see the attached Position Description.

**Culture at Melbourne Water**:
We take enormous pride in cultivating a culture that holistically benefits our team and the wider Melbourne community. The pillars of our culture are based on Flexibility, Impact, Growth & Development, and People.
- We are committed to flexible working in a variety of manners including hybrid work, varied start/finish times, purchased leave, part time work, and 9-day fortnights. We understand that Melbourne Water and our customers are benefitted by enabling balance in work and life.
- Make an impact as part of a passionate team doing meaningful work to enhance life and livability in Melbourne.
- We relish learning and challenging the status quo for continuous growth. Perpetual and varied opportunities for learning and development are offered in a variety of manners - from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand.

How to apply

Closing date: 22 Feb 2024 at 11:55pm AEST

**Advertised**:
08 Feb 2024 AUS Eastern Daylight Time

**Closing**:
22 Feb 2024 11:55 PM AUS Eastern Daylight Time

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