Medical Receptionist

3 days ago


Burwood, Australia Doctors Secretarial Agency Full time

**JOB ID: 1556**:

- **PERMANENT PART-TIME**:

- **MEDICAL RECEPTIONIST FOR SPECIALIST PSYCHIATRIST**:

- **BURWOOD**:

- **PARKING AVAILABLE**

A rare opportunity is available for an experienced Specialist Medical Receptionist to join an established Psychiatric practice, located in Burwood. The role is offered on a permanent part-time basis over three days a week (Monday, Tuesday, and Friday). Once comfortable in the role, potential availability to cover some of the Office Manager’s leave would be useful. You will be well supported by an off-site Practice Manager, and an on-site Office Manager as you assist with the everyday running of the practice. Enjoy patient interaction, together with completing all secretarial and administration tasks.

**The responsibilities of the role include**:
**Days/hours**:

- Monday - 9.00 am - 5.00 pm
- Tuesday - 9.00 am - 5.00 pm

**Duties**:

- Meeting/Greeting patients
- Scheduling appointments
- Utilising Primary Clinic medical software
- Editing, formatting, and proofreading letters, and faxes both from dictated and written notes.
- Patient accounts
- Medicare online claims and private health fund claims via Eclipse
- Follow protocol to manage psychiatric crises either over the phone or in the waiting room when a psychiatrist is not available
- Ensuring all patients have a current referral letter
- Preparation of rooms for doctors each morning

**Essentially you possess**:

- Previous Medical Reception experience in specialist rooms (preferably within Psychiatric or Psychological practices)
- Primary Clinic Medical software skills (or similar)
- Self-motivation with a mature and professional outlook
- Strong organisational and communication skills
- A high level of empathy and compassion
- The ability to remain calm and professional in a pressured environment

**DOCTORS SECRETARIAL AGENCY**
- **Ph**:03 9853 0722
- “Like” us on Facebook Doctors Secretarial Agency Melbourne


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