Housing Team Leader

3 weeks ago

Hobart, Australia Housing Choices Australia Full time

**Introduction**:
**Join us and share our Vision**:
‘All people affordably housed in neighborhoods that support life opportunities’

Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

Housing Choices Tasmania (HCT) has been operating in Tasmania for over 12 years and now owns and/or manages close to 2,200 dwellings state-wide.
We provide a culture that supports individuals to be their best with opportunities for personal and career development. We are committed to cultivating an equal, diverse and inclusive environment for all our staff, residents and stakeholders.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

**Description**:
The Opportunity

The Housing Team Leader position plays a key leadership role in managing, growing and developing our operations in Tasmania. Reporting to General Manager, Tasmania, the role will be to lead a housing team and work closely with the property team, community development team, and other critical internal and external stakeholders to provide the best opportunities for residents to sustain their tenancy.

The critical areas of responsibility will include.

1. Leadership and People Management
2. Delivery of Quality Housing Services
3. Management Reporting, Risk Management and Compliance
4. Effective Management of the Housing Portfolio

The role will ideally suit a person who is highly organised, resilient and passionate about leading a team of dedicated housing professionals in providing excellent customer service. In return, you will work for a values driven organisation and receive competitive remuneration with an opportunity to work for a progressive organisation that provides learning and growth opportunities, flexible working arrangements and five weeks of annual leave to enhance work-life balance and personal well-being.

Download a copy of the Position Description here.

**(Please note**: SEEK applicants only - if you are viewing this job advert on SEEK you will not be able to view the position description until you click APPLY)

**Skills and Experiences**:
**About You**:

- Qualification in social sciences, community housing, real estate or equivalent experience
- Sound knowledge of or experience in the housing sector and a knowledge of tenancy and disability legislation and regulatory frameworks as it relates to housing management activities, including the Residential Tenancies Act
- Demonstrated experience leading and developing a team and maintaining a positive culture and high-performing team to achieve service, compliance and organisational objectives/outcomes.
- Sensitivity to and understanding of issues affecting socially disadvantaged groups including people experiencing homelessness, people living with disability, people with complex needs and people from a non-English speaking background
- Experience in preparing comprehensive management, business and/or regulatory reports on a range of housing and related management activities, including monitoring and reporting on arrears management issues.
- Ability to liaise and negotiate confidently with internal and external stakeholders and clients and build positive, collaborative relationships for sustainable housing outcomes.
- Capacity to lead and support change and innovation and deliver creative and leading practice solutions
- Well-developed written and oral communication skills and proven experience in managing relationships with key stakeholders

We are seeking someone with sound technical skills and knowledge combined with a collaborative and flexible partnering style and strong commitment to our vision and mission.

What we offer in return
- 5 Weeks Annual Leave
- Flexible working arrangements
- Salary Packaging for living expenses, meal, and entertainment expenses
- Excellent career development opportunities
- Recognition program
- Salary Continuance Insurance
- 16 weeks paid parental leave
- Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
- Agree and comply with Child Safety policies and procedures
- Provide a current driver’s license and willingness to travel across Housing Choices’ locations, if and as required.

For an informal discussion about the role, please contact Kim Bomford - GM Tasmania on 0400 931 646

Applicants should address the requirement

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