Support Officer

3 weeks ago


Brisbane, Australia Education Full time

**About us**:
**Your Role: As the Support Officer you will**:
**Responsibilities include**:

- Actively participate in meetings, teamwork and activities and through cooperation and collaboration, understand and support the objectives and goals of the team and Education Systems Management.
- Monitor incident queues and incoming requests to ensure incidents and support requests are efficiently prioritised and dealt with in a timely manner.
- Develop, review and edit Knowledge Base Articles (KBAs) and other supporting materials.
- Provide coaching, mentoring and training to other internal support staff.

**Benefits**:

- Once independently operating, enjoy a flexible role with the possibility of working remotely (by negotiation with your supervisor).
- Support schools in delivering results and helping to realise the potential of every student.

Please refer to the attached role description for any mandatory requirements for this position.

**To Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Delta Community Support Full time

    Delta Community is a registered NDIS provider that supports participants with Disabilities in Brisbane and Gold Coast.We are looking for an experienced Roster/Scheduling Officer on a Permanent Part-time basis to work from our Aspley Office in Brisbane North.Hours are:Monday to Friday, 8am to 4pm and oncall afterhours on weekdays and weekends on a rotation...


  • Brisbane, Queensland, Australia Delta Community Support Full time

    ABOUT USWe are registered NDIS Provider operating out of Aspley. We provide services to vulnerable groups under the NDIS from Caboolture, Deception Bay, Kedron, Ipswich, Logan and Gold Coast & surrounding regions.Job brief Coordinate office activities and operations to secure efficiency and compliance to company policies Supervise administrative staff and...

  • IT Support Officer

    3 weeks ago


    Brisbane, Australia Corporate Travel Management Full time

    Auckland CBD Location with flexible WFH options - Travel Discounts, Health + Wellness perks - Career development opportunities **About CTM** **About the role** This role will support IT Service Desk operations and provide end user support and is based in our Brisbane office. We believe this role at CTM is a fantastic opportunity for somebody who is keen to...

  • Support Officer

    3 weeks ago


    Brisbane, Australia Queensland Corrective Services Full time

    The Support Officer contributes to the efficient operations of the correctional centre by providing administrative and secretariat support to the General Manager. In addition, this role will also be involved in the co-ordination and delivery of other clerical and administrative duties as required as part of the centre's overalladministration team. **In this...

  • Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Queensland Corrective Services Full time

    The Support Officer contributes to the efficient operations of the correctional centre by providing administrative and secretariat support to the General Manager. In addition, this role will also be involved in the co-ordination and delivery of other clerical and administrative duties as required as part of the centre's overalladministration team.In this...

  • IT Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Corporate Travel Management Full time

    Auckland CBD Location with flexible WFH options Travel Discounts, Health + Wellness perks Career development opportunitiesAbout CTMAbout the roleThis role will support IT Service Desk operations and provide end user support and is based in our Brisbane office. We believe this role at CTM is a fantastic opportunity for somebody who is keen to grow with us, as...

  • Office Support

    2 weeks ago


    Brisbane, Australia Northrop Consulting Engineers Full time

    Admin / Secretarial / Office Support Administration Brisbane Permanent / Full Time 24/5/2024 - An exciting opportunity to work with a highly regarded engineering consultancy - Industry benchmarked salary package and annual salary reviews - Rewarding, friendly and inclusive culture | Brisbane CBD Location **The Company** Northrop Consulting Engineers is an...

  • Support Officer

    2 weeks ago


    Brisbane, Australia Queensland Ambulance Service Full time

    **Key Responsibilities**: - Provide high quality, confidential administrative support services to the Business Support Officer and the regional office on matters such as payroll, establishment management, employment conditions, staff absence and reporting. - Assist the Regional Office in the planning and coordination of business support activities and...

  • Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Queensland Ambulance Service Full time

    Key Responsibilities: Provide high quality, confidential administrative support services to the Business Support Officer and the regional office on matters such as payroll, establishment management, employment conditions, staff absence and reporting. Assist the Regional Office in the planning and coordination of business support activities and functions for...

  • Support Officer

    3 weeks ago


    Brisbane, Australia Communities, Housing and Digital Economy Full time

    **What you will be doing**: - Quality check correspondence, submissions, briefing notes and reports and provide advice to business areas where changes/clarification is required and seek ways for continuous improvement. Actively review and manage work priorities and deadlines within the service area on a daily basis. Assist the Executive Director and...

  • Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Education Full time

    This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.About the RoleThere are three (3) positions available:Temporary Full-time until 29 September 2023 unless otherwise determined Temporary Fulltime until 27 October 2023 unless otherwise determined Temporary Fulltime until 22 December 2023...

  • Office Support

    3 weeks ago


    Brisbane, Queensland, Australia Northrop Consulting Engineers Full time

    Admin / Secretarial / Office Support Administration Brisbane Permanent / Full Time24/5/202- An exciting opportunity to work with a highly regarded engineering consultancy Industry benchmarked salary package and annual salary reviews Rewarding, friendly and inclusive culture | Brisbane CBD LocationThe CompanyNorthrop Consulting Engineers is an employee-owned,...

  • Support Officer

    6 days ago


    Brisbane, Australia Queensland Corrective Services Full time

    **In this role you will**: - Provide high quality support and assistance with the preparation of audit reports, briefs, memorandums, submissions and executive and ministerial correspondence which comply with Departmental style guides using MINCOR - Provide daily administrative, calendar and communication support for the General Manager and adhoc assistance...

  • IT Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Barry Nilsson Full time

    IT Support OfficerThe FirmBarry Nilsson is an award-winning national law firm with a 60 year history and more than 400 staff. We are known for our insurance & health and family law expertise, and for offering the highest standards of industry knowledge to provide our clients with service they can trust.BN has been listed as an Employer of Choice in the...

  • Support Officer

    4 weeks ago


    Brisbane, Australia Information Commissioner Full time

    This is an exciting, permanent opportunity to join OIC. Your day will involve providing administrative support, researching, drafting documents and proof reading to support the External Review team. **As the Support Officer, you will**: - Provide administrative support including file and correspondence management. - Update electronic case management and...

  • IT Support Officer

    4 weeks ago


    Brisbane, Australia u&u Recruitment Partners Full time

    We are seeking a skilled IT Support Officer to join a small-medium sized organisation based in Murrarie. As the first point of contact and initial support officer across the organisation, you will play a key role in ensuring that their technology infrastructure runs smoothly and efficiently. **Key Responsibilities**: Follow managerial instructions and work...

  • Support Officer

    2 weeks ago


    Brisbane, Queensland, Australia Queensland Corrective Services Full time

    In this role you will: Provide high quality support and assistance with the preparation of audit reports, briefs, memorandums, submissions and executive and ministerial correspondence which comply with Departmental style guides using MINCOR Provide daily administrative, calendar and communication support for the General Manager and adhoc assistance to the...

  • Office Support

    3 weeks ago


    Brisbane, Queensland, Australia Northrop Full time

    The CompanyNorthrop Consulting Engineers is an employee-owned, multi-discipline consultancy that has been established for over 45 years. We have an open management structure that embodies a diverse, inclusive and flexible workforce for all our employees.We currently employ over 550 staff across ten offices in NSW, ACT, QLD, and VIC. We are essentially a...

  • Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Information Commissioner Full time

    This is an exciting, permanent opportunity to join OIC. Your day will involve providing administrative support, researching, drafting documents and proof reading to support the External Review team.As the Support Officer, you will:Provide administrative support including file and correspondence management. Update electronic case management and document...


  • Brisbane, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    Are you passionate about making a difference in the lives of individuals with disabilities? Do you have experience working with complex behavioural clients and a drive to develop innovative solutions? If so, we have an exciting opportunity for you as a Behaviour Support Practitioner based in our Beenleigh office. About the Opportunity: As a Behaviour Support...