![Englaon Television](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
**Customer Service Representative**
ENGLAON Television Australia is an innovative and growing business that delivers cutting edge technology and offers high-quality TV for caravans, motor homes, RVs, and boats sector. We are currently looking for a Customer Service Representative to ensure that we continue to deliver exceptional Service to our customers.
**ROLE AND RESPONSIBILITIES**
- Preparing the showroom: Ensuring that the showroom is clean, organized, and presentable before opening each day.
- Welcoming customers as they arrive at the showroom and providing detailed information about the products and services.
- Engaging with potential customers who visit the showroom, understanding their needs, providing product information, and assisting them in making purchase decisions.
- Being responsible for handling post-sales activities, such as processing paperwork, coordinating delivery and addressing any warranty-related issues that may arise. Ensuring customer satisfaction after the purchase.
- Responding promptly to general inquiries from customers, potential clients, or other stakeholders. Following up on any outstanding matters and providing reports to the manager regarding customer feedback, sales performance, and other relevant information.
- Being available to attend trade shows or industry events as required. Representing the company, promoting products, and engaging with potential customers or business partners to generate leads and expand the customer base.
**ESSENTIAL SKILLS AND QUALIFICATIONS**
- A Minimum of 1 year’s administration/customer service experience
- Excellent communication skills
- Workload prioritization and multitasking: Having the ability to prioritize tasks, manage time efficiently, and handle multiple responsibilities simultaneously. This includes effectively balancing administrative duties, customer service, and sales-related tasks
- Problem-solving skills
- Self-motivation and organization skills
- Basic computer skills
**DESIRABLES**
- Previous experience in the caravan, camper trailer, or leisure industry
- Previous experience in sales
In return, you will receive:
- Competitive Salary Package
- Staff Discount on the Company’s products.
- Please note that only short-listed applicants will be contacted._
**Salary**: $50,000.00 - $58,000.00 per year
Ability to commute/relocate:
- Bayswater, VIC 3153: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 09/06/2023
Expected Start Date: 07/06/2023
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