Customer Service X 4

3 weeks ago


Caringbah, Australia Southside Staffing Solutions Full time

**THE COMPANY**:
Specialists in insurance repairs, property restoration and emergency make-safe services. Australian owned business.

**THE POSITIONS**:
Newly created positions due to company expansion and recently winning major contract.

These positions will work along side the customer service team and report directly to the Customer Service Manager.

**RESPONSIBILITIES**:

- Administrative tasks to assist all departments including Construction, Restorations, Makesafe and Accounts
- Ensure jobs are processed in line with company KPI's
- Ensure all processes are followed
- Assist distributing information to contractors
- Supporting and scheduling of Site Estimators/Supervisors with appropriate administration requirements
- Help overcome issues which may rise and be actively involved in the problem solving of day to day operations
- Ensure clients have regular updates / communication on jobs
- Data entry

**SKILLS AND REQUIREMENTS**:

- Minimum 3-5 years experience in a similar role
- Excellent verbal & written communication skills
- MS Office - Intermediate
- PRIME experience, highly regarded
- Ability to multi-task
- Professional telephone manner

**SALARY**: $65-70K + Super

**LOCATION**: Caringbah

**WORK TYPE**: Permanent Full Time

**HOURS**: Monday to Friday 8.30 am - 5.00 pm

**MUST HAVE FULL AUSTRALIAN WORKING RIGHTS TO APPLY FOR THESE POSITIONS.



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