Front Office Manager-regional Victoria

7 months ago

Adelaide Region SA, Australia MLKA Full time

**Front Office Manager-Regional Victoria**

***

**MLKA Hospitality Recruitment specialises in remote, live in hospitality roles in remote, regional and outback areas Australia wide.**

***

**Get out of the city and experience the relaxed environment of a regional role - accommodation packages are provided with all roles.**

***
We are seeking an experienced Front Office Manager for this motel venue located in regional Victoria.

The role would suit an enthusiastic and customer service orientated Front Office Manager with extensive experience in leading busy Front Office and Housekeeping teams in hotels, motels or resort style venues.

The location boasts a diversity of cultural, outdoor and sporting activities.
***Located only two hours north of Melbourne, the area offers glorious weather and regional city attractions and activities.

This is an excellent opportunity to escape the high cost of city living and work for a great company with room for career progression.

**Package**:

- $75,000 Salary
- FREE Onsite 3 bedroom apartment

**The key responsibilities will include**:

- Work within set budgets in relation to wage costs and ensure rosters are compiled and adjusted appropriate to demand;
- Maximize yield through consistent monitoring and effective utilisation of room rates, occupancy and packages using every opportunity to promote hotel facilities in order to maximize sales;
- Develop a thorough knowledge of venue facilities including number, location and types of rooms;
- Engage with the Housekeeping team to ensure high standards, efficiencies and effective processes for the accommodation division;
- Consistently drive growth of our accommodation facilities through sound marketing/up selling and staff training and development;
- Ensure accuracy of reservations in respect of deposit information, billing, credit details, VIP guest special requests, room rates, return guest and new guest information;
- Maintain liaison and develop good relationships with existing clients, local residents and businesses, as well as focusing on establishing new business; and
- Focus on quoting, booking and selling all group bookings.
- A can-do, responsible, and flexible approach to work;
- Comprehensive financial understanding of managing a profitable operation and managing costs particularly controlling wages;
- Prior experience in leading, developing and mentoring a Front Office team;
- Initiative, commitment and passion for your job;
- The ability to communicate effectively with your team and other heads of department;
- An ability to thrive under pressure and direct your team in a high paced environment;
- Proven ability to be a proactive individual with strong organisational and time management skills;
- A great sense of style and immaculate presentation and grooming;
- Previous experience with Protel and Duetto will be highly regarded;
- Demonstrated understanding of Hospitality Industry (General) Award compliance; and
- A strong appreciation and compliance of workplace safety.

This is a full time salaried role, working predominantly Monday to Friday.

**Additional Information**:
Access via Public transport & sealed roads

Telstra Mobile Coverage

Local shopping and medical facilities

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