![Henry Schein One](https://media.trabajo.org/img/noimg.jpg)
Onboarding Technician
3 weeks ago
Our vision is simple. We use technology to drive the health and well-being of patients in our markets around the world.
Henry Schein One is the global leader in providing dental practice management software and marketing solutions to dentists and dental professionals. Part of the Henry Schein Group and with a presence across Europe, Australia, and New Zealand, we provide dental software and services for over 90,000 dental practices worldwide. Our existing solutions serve over 400,000 clinicians and over half a billion patients Our goal is to help turn good practices into great businesses; using our expertise to continuously deliver clinical and practice management innovation to the dental profession.
**The Role**:
We are on the lookout for a highly efficient and customer focused Onboarding Technician to join us here at Henry Schein One As our Onboarding Technician you will be the primary point of contact for our new customers as they embark on their customer onboarding journey with us, ensuring a smooth transition onto all of our software platforms
**Some of what you’ll be doing**:
- Onboarding new customers
- Coordinating allocated sites, and arranging all documentation required
- Ensuring all installs are carried out within their allocated time-frame and providing regular updates to the customer along the way
- Remote and/or onsite installation and configuration of all Henry Schein One software, modules and services
- Managing the conversions process, liaising with both internal and external stakeholders
**Your skills and experience**:
- At least 2 years work experience within a business environment and/or customer service experience
- Experience in an IT or software related technical role is advantageous
- Strong understanding of Databases and Servers
- Highly effective communicator, both written and verbal
- Excellent attention to detail with strong planning and organisational ability
- Highly efficient with a proactive approach to work tasks
**Benefits we offer**:
- Hybrid working arrangements
- Opportunity to work in a highly creative and dynamic work environment
- Worldwide career progression opportunities
- Wellness and health benefits
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Melbourne, Victoria, Australia Henry Schein One Full timeOur vision is simple. We use technology to drive the health and well-being of patients in our markets around the world.Henry Schein One is the global leader in providing dental practice management software and marketing solutions to dentists and dental professionals. Part of the Henry Schein Group and with a presence across Europe, Australia, and New...
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