Aps4 Income Support Delegate

7 days ago

Adelaide Region SA, Australia Department of Veterans' Affairs Full time

Salary Range: $76,696 -$81,802 + Attractive Superannuation
- Contact Officer: Richard Falkner on 08 8290 0561

Income Support Branch delivers the Government's social policy and support agenda through the administration of various means-tested benefits and allowances.

The Branch is looking for service-focussed delegates to process changes to client circumstances in one or more of our functional areas.

The Department of Veterans' Affairs offers a flexible work environment, with hybrid work/home arrangements available.

**Duties**
- Process routine and involved enquiries and updates to client circumstances and exercise delegations consistent with approved guidelines, policies and procedures, in accordance with timeliness and quality standards.
- Answer enquiries from the veteran community, liaising with a range of other external and internal stakeholders on income support matters.
- Adhere to individual Work Force Manager schedule to ensure adequate telephone coverage through the full range of income support business hours.
- Provide mentoring, guidance and technical advice to other team members.
- Comply with DVA record keeping and operational reporting requirements under direction from the team leader and senior staff.
- Participate and/or facilitate training, e-learning, team briefs, workshops and other change activities, when required.
- Actively participate in the Performance Feedback Process and income support coaching sessions.
- Work collaboratively with the team and model the behaviours of the APS Code of Conduct.
- Build relationships and networks.
- Contribute to business process improvement.
- Contribute to a positive, highly functional team environment.

**Eligibility**
- Applicants must be an Australian citizen to apply.

**Notes**

This recruitment process is being used to fill ongoing positions.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

  • Aps5 Income Support Delegate

    4 weeks ago

    Adelaide Region SA, Australia Department of Veterans' Affairs Full time

    Location: Adelaide SA, Brisbane QLD - Contact Officer: Steve Hamill on 07 3223 8568 Income Support Branch delivers the Governments social policy and support agenda through the administration of various means-tested benefits and allowances. The Branch is looking for service-focussed delegates to undertake complex case work in one or more of our functional...

  • Aps5 Income Support Delegate

    2 weeks ago

    Adelaide Region SA, Australia Department of Veterans' Affairs Full time

    Location: Adelaide SA, Brisbane QLD Contact Officer: Steve Hamill onIncome Support Branch delivers the Governments social policy and support agenda through the administration of various means-tested benefits and allowances.The Branch is looking for service-focussed delegates to undertake complex case work in one or more of our functional areas, including...

  • Aps4 Claims Support Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Applications close by 10am Thursday 1st of June 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage in APS4 Claims Support Officer for a 9 month assignment in the Adelaide CBD.We administer legislation, including:- _ Veterans' Entitlements Act 1986_ _(VEA)- _ Defence Service...

  • Aps4/5 Transition Officer

    3 weeks ago

    Adelaide Region SA, Australia First Grade Recruitment Full time

    **APS 4/5 Transition Officers (Multiple Roles)** **Location: Adelaide, SA** **Contract length: 6 Month Contracts with an extension option** **Hourly Rate: $45.39-$52.63 p/h + Super** Our client is currently increasing their collaborations with government and non-government organisations to assist their ability improve the wellbeing of individuals and...

  • Aps4/5 Transition Officer

    3 weeks ago

    Adelaide Region SA, Australia First Grade Group Full time

    Monday, January 23, 2023 - Location: Adelaide - Job Type: Contract or Temp - Reference No. 3556537 **Job Description**: **APS 4/5 Transition Officers (Multiple Roles)** **Location: Adelaide, SA** **Contract length: 6 Month Contracts with an extension option** **Hourly Rate: $45.39-$52.63 p/h + Super** Our client is currently increasing their...

  • Aps4/5 Transition Officer

    2 weeks ago

    Adelaide Region SA, Australia First Grade Group Full time

    Monday, January 23, 2023 Location: Adelaide Job Type: Contract or Temp Reference NoJob Description:APS 4/5 Transition Officers (Multiple Roles)Location: Adelaide, SAContract length: 6 Month Contracts with an extension optionHourly Rate: $45.39-$52.63 p/h + SuperOur client is currently increasing their collaborations with government and non-government...

  • Aps4 3p Support Officer

    2 months ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Location** *** - Adelaide, South Australia**Category** *** - Office Support**Salary** - $43 AUD - $43 AUD Hourly**Posted** - 31-Jul-2023**Work type** - Contract**Contact** - Teresa Zanatta**Reference** - BH-149017**Applications close by 10am Thursday 10th of August 2023.** **Mandatory: Australian Citizenship required to work within Federal...

  • Aps4 3p Support Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Applications close by 10am Thursday 10th of August 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage in multiple Fulltime APS4 3P Support Officers for a 12 month assignment with potential extension in Adelaide CBD.About the TeamThe NDIA has established the 3P Transition Branch...

  • Aps4 Payments Officer

    2 months ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Location** *** - Adelaide, South Australia**Category** *** - Accounting & Finance**Salary** - $44 AUD - $44 AUD Hourly**Posted** - 21-Nov-2023**Work type** - Casual/Temp**Contact** - Teresa Zanatta**Reference** - BH-154195**Applications close by 4pm Monday 27th of November 2023.** **Mandatory: Australian Citizenship required to work within Federal...

  • Aps4 Foi Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Location***- Adelaide, South AustraliaCategory***- ExecutiveSalary- $43.82 AUD - $43.82 AUD HourlyPosted 10Nov2023Work type Casual/TempContact Teresa ZanattaReference BH153805Applications close by 9am Thursday 23rd of November 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage...

  • Aps4 Payments Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Applications close by 10am Monday 7th of June 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage in Multiple APS4 Payments Officer for a 12 month assignment with potential extension in Adelaide CBD.About the TeamThe Payments Branch provides support and guidance to providers...

  • Aps4 Payments Officer

    4 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our client is currently seeking an APS4 Payments Officer to join the team within a Federal Government Agency based in the Adelaide CBD. The Payments Branch provides support and guidance to providers delivering funded services to participants. It is responsible for investigating and resolving outstanding payment requests that have been...

  • Aps4 Administration Officer

    2 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our client is currently seeking an APS4 Administration Officer to join the team within a Federal Government Agency based in the Adelaide CBD. The Younger People in Residential Aged Care (YPIRAC) team is part of the newly formed YPIRAC/Hospital Interface Branch. The YPIRAC team provides specialised support for people with disability who...

  • Aps4 Payments Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Location***- Adelaide, South AustraliaCategory***- Accounting & FinanceSalary- $44 AUD - $44 AUD HourlyPosted 31Aug2023Work type Casual/TempContact Teresa ZanattaReference BH150627Applications close by 3pm Thursday 7th of September 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to...

  • Aps4 Administration Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Location***- Adelaide, South AustraliaCategory***- ExecutiveSalary- $43.82 AUD - $43.82 AUD HourlyPosted 10Nov2023Work type Casual/TempContact Teresa ZanattaReference BH153803Applications close by 9am Thursday 16th of November 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage...

  • Aps4 Actuarial Analyst

    3 weeks ago

    Adelaide Region SA, Australia Aris Zinc Full time

    APS4 Actuarial Analyst **Overview** Our client is seeking an APS4 Actuarial Analysts. This is a team membership position that will work within defined parameters relating to their area of responsibility. The position will provide operational and administrative support that is informed and directed by sound knowledge in areas and may undertake some research...

  • Aps4 Payments Officer

    4 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    **Location** *** - Adelaide, South Australia**Category** *** - Accounting & Finance**Salary** - $44 AUD - $44 AUD Hourly**Posted** - 31-Aug-2023**Work type** - Casual/Temp**Contact** - Teresa Zanatta**Reference** - BH-150627**Applications close by 3pm Thursday 7th of September 2023.** **Mandatory: Australian Citizenship required to work within Federal...

  • Aps4 Project Officer

    3 days ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our Federal Government client is currently seeking multiple APS4 Project Officers to join the team within a Federal Government Agency based in the Adelaide CBD. The Agency has established the 3P Transition Branch to prepare Service Delivery to transition successfully from current processes using SAP CRM (Customer Relationship...

  • Aps4 Group Program Support Officer

    2 weeks ago

    Adelaide Region SA, Australia Chandler Macleod Full time

    Applications close by 10am Wednesday 5th of July 2023.Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage in a APS4 Group Program Support Officer for full-time (37.5 hours) per week till 30th June 2024 in ELIZABETH SA.JOB DESCRIPTIONThe Group Program Support Officer (GPSO) assists the...

  • Multiple Aps3, Aps4

    7 days ago

    Adelaide Region SA, Australia HOBAN Recruitment Full time

    **Multiple APS3, APS4 & APS5 Level Positions** **About the role**: We are actively recruiting for multiple APS3, APS4, and APS5 level positions on behalf of our client, a well known Federal Government Department. These are 12-month assignments with the potential for extension, offering full-time hours of work (37.5 hours per week) in the heart of Adelaide...