Case Manager
4 months ago
Number of Positions Available:
1
Start your career with The Salvation Army today
- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
- ABOUT US
- The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
About the role
We are seeking a values-driven and proactive Case Manager to provide case management support outreach to individuals and families with multiple and complex needs who are homeless or at risk of becoming homeless.
Reporting to the Team Leader, this is a permanent, part-time (30.4 hours per week) position based in Shepparton,Victoria. Salary and conditions are in accordance with the SCHADS Level 5.
You will successfully- Ensure that delivery of services and support is aligned with the National Homelessness Stream Model of Care, which underpins homelessness services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.- Undertake initial and ongoing assessment of the Client’s issues, needs and circumstances.- Identify and implement case management processes appropriate to the needs of the Client and help clients to set and achieve goals through establishing, monitoring, and reviewing the case management plan and associated goals.- Develop and maintain professional, collaborative relationships with relevant external services.- Assist Clients to access support services, establish community supports and advocate where required.- Identify service gaps and make recommendations for service delivery improvements to the Team leader.
You will have- A degree or diploma qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.- A current and valid Victorian Employee Working with Children Check.- A current Victorian Driver licence.- Relevant experience in a social service environment with a focus on homelessness.- Experience in Client assessment including appropriate information, tools and techniques to gather and analyse information.- Relevant experience in using appropriate risk models to assess levels of risk, harm and well-being, including immediate risk- Experience working effectively with people who exhibit multiple/complex service needs and/or are chronically disadvantaged- Experience engaging and communicating with multiple service providers as appropriate to ensure totality of Client needs are met.- Relevant experience with Client data and reporting systems, people management systems and Microsoft suite.
What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)-
- Flexible working conditions-
- Health, fitness and financial discounts / benefits-
- Paid parental leave - 12 weeks-
- Up to 8 weeks leave per year through our purchase leave scheme-
- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity-
- Purpose driven career which has positive social and sustainable outcomes-
- Employee Assistance Program - Independent confidential counselling service;-
- Opportunity for career development;-
- An inclusive culture of dedicated, passionate and professional team members-
- Positively supporting and impacting the lives of others through your career contribution.How to Apply
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_
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