Technical Writer

**Flexible part-time or full-time role, based in-office in Milton, QLD**:

- **Initial six-week contract with potential for ongoing opportunities**:

- **Be part of a fast-growing SaaS company revolutionising the HR industry**

**About the Opportunity**:
Scout Talent Group is looking for a **Technical Writer** to join our team in Milton, Brisbane. This role can be part-time or full-time depending on your availability, and will involve working in-office for a period of six or more weeks. There may be opportunities to continue with us beyond the delivery of the project, depending on your performance and availability.

The primary purpose of this role is to prepare a user guide for our flagship SaaS platform (an Applicant Tracking System and Recruitment CRM), covering all features, support instructions, how-to guides, glossaries and other supporting documents.

You will gather information from various teams to develop, organise and write the user guide with the goal of creating a comprehensive go-to-guide for the platform.

More specifically, your responsibilities include but are not limited to:

- Planning, writing, updating, and delivering technical documentation for the software that can include release notes, user guides, reference manuals, configuration options, glossaries, admin guides, etc.
- Collaborating effectively with the product owner, stakeholders, and support engineers to gather product information.
- Researching, outlining, writing, and editing content to meet documentation and process requirements.
- Making recommendations for enhancements to training materials and knowledge base as needed.
- Analysing existing and potential content for reuse and single-sourcing opportunities.
- Ensuring proper grammar and spelling in all documentation and coordinating reviews with the development team.
- Adapting to new project requirements and meeting deadlines.

**About You**:
To qualify, you will need:

- Experience writing software technical information in user-friendly language
- High proficiency in Microsoft Office suite
- Strong attention to detail and the ability to work accurately under pressure
- Excellent written and verbal communication skills
- The ability to prioritise tasks, manage time efficiently, and collaborate with diverse teams

Additionally, the following skills will be highly regarded:

- Strong analytical and problem-solving abilities
- Proven ability to autonomously work well with stakeholders
- Experience in a relevant field such as technical writing, copywriting, marketing communications, or journalism
- Ability to multi-task in a fast-paced environment while maintaining a high level of accuracy
- Familiarity with documenting technical products or specifications
- Experience in the HR software industry (highly desirable but not essential)

You are a self-motivated individual contributor with a proactive approach to managing multiple projects and a strong commitment to delivering high-quality work.

**About Scout Talent Group**:
Our purpose is to **Connect People to Grow Companies, Careers and Communities**. Our company values are part of our DNA and guide our decision making - you can learn about them here.

We’re super passionate about Talent Acquisition because we know that for an organisation to reach its full potential and really make a difference, it needs the best peopleand it takes excellent talent acquisition for the best people to be recruited into a company in the first place.

The SaaS solutions we offer companies across Australia, Canada and the US enable HR or People & Culture teams to attract, nurture and hire great talent.

We’re proud of our tech solutions (we’ve been working on building our profile on G2, check out the latest reviews here)and at the same time there are lots of problems to solve and many, many exciting opportunities yet to be seized. This keeps us energised (and it’s why we’re advertising this job).

We’re a fast growing recruitment technology company, on a path to IPO, and we’re only just getting started

**To give you a feel for our team and culture, check out this video**: