IT Servicedesk Consultant- Level 1

7 months ago


Melbourne, Australia Milestone IT Full time

Over the phone support
- Immediate start
- Excellent career progression

Milestone IT is currently working with this brilliant organization located in the western suburbs of melbourne that right now has an exciting opportunity for an experienced IT ServiceDesk consultant to join a great team.

Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone

**Key Responsibilities include**:

- Providing IT support over the phone
- Providing first level support and logging the tickets
- Provide excellent customer service
- Providing hands-on hardware and software support
- Installing, moving, adding, and changing equipment and software
- Maintenance of Client's Network
- Performing proactive and reactive troubleshooting to identify potential problems

**Skills we are looking for**:

- Detailed knowledge of Ticketing System
- Detailed knowledge and experience of Windows 10 Operating Systems
- Detailed knowledge and experience of Microsoft Office Suite
- Detailed knowledge of Active Directory
- Someone with experience performing in a similar position.
- Friendly welcoming professional with good telephone manners.
- Well presented, hardworking, and enjoys working in a Team
- Possess great written and verbal communication skills.
- Work well independently and productively within a small team environment.



  • Melbourne, Australia Milestone IT Full time

    Immediate start - Over the phone support - Excellent career progression Are you passionate about providing exceptional IT support? Do you have a knack for troubleshooting technical issues over the phone? If so, we have an exciting opportunity for you! Join a team as an IT Service Desk Consultant and become a valuable asset in delivering top-notch support to...


  • Melbourne, Australia Milestone IT Full time

    Immediate start - Permanent position - Healthcare domain Milestone IT is currently working with this brilliant healthcare organization who right now have an exciting opportunity for an experienced IT Servicedesk operator Level 2 to join a great team. Working with a small team of IT specialists, you will be providing Level 2 support to users **Key...


  • Melbourne, Australia Infotech People Full time

    Exciting entry Level 1 Helpdesk support role with growth - 3 month initial contract with view to permanent - Excellent learning development opportunities An awesome opportunity for you to one of Australia’s fastest growing network, cloud security consultancy. We are seeking a Customer Service Representative to join our growing network and cloud security...


  • Melbourne, Australia Personal Finance Consultant Full time

    NOW Finance is an Australia-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. We’re looking for great sales talent to join our growing Direct Sales Team. As a Personal Loan Consultant, you’ll be providing exceptional customer service whilst delivering an exceptional fee-free personal loan...

  • Level 1

    7 months ago


    Melbourne, Australia Build PX Full time

    CBD Location - Collaborative and Supportive Culture - Great Mentors and Ability to Grow **Company Insights**: Join a team where you are supported and developed, and not a cog in a machine. This is a workplace where great teamwork and seamless collaboration are highly valued and appreciated. Our client is not just any IT service provider; they specialise in...


  • Melbourne, Australia NFP IT Consulting Full time

    **NFP IT Consultancy** is an IT Consultancy designed to be an at-cost consultancy, allowing consultants to band together to take fixed price contracts and train other consultants up, without having people who aren't working take a cut. We have a large client requiring a few more NetIQ Identity and Access Management Consultants. **Perks**: Fully Remote Work...

  • Expression of Interest

    7 months ago


    Melbourne, Australia INDEX Consultant Full time

    **Is your next move with INDEX?** - Are you a modern workplace professional? - Are you willing to dedicate your expertise to projects for our government and enterprise clients? - Are you ready to challenge yourself with complex, multifaceted projects that demand innovative solutions? INDEX Consultants delivers technology solutions to drive business success....


  • Melbourne, Australia HAYS Full time

    Systems Technician | Level 1 | Technical Support | Dandenong | Permanent Opportunity | IT Service Desk Engineer 1st Level IT Support - Leading technologies and flexible working arrangements - Supportive culture with training and collaborative team - Permanent role with excellent salary on offer 3x IT Service Desk Engineer jobs available | South-East...

  • Executive Level 1

    8 months ago


    Melbourne, Australia Australian Government Full time

    Executive Level 1 - $111,940 - $127,670 - Fairbairn ACT, Paramatta NSW, Melbourne VIC, Brisbane QLD Several exciting EL1 GMP Assistant Director positions available in the Therapeutic Goods Administration. With over 90% of medicines supplied to Australia coming from overseas manufacturers, the Good Manufacturing Practice (GMP) regulation of these facilities...


  • Melbourne, Australia Triskele Labs Full time

    The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network. In addition to raising...


  • Melbourne, Australia Triskele Labs Full time

    The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network. In addition to raising...


  • Melbourne, Australia Allianz Australia Full time

    At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility for balance and the support you need. We know that flexible work...


  • Melbourne, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, considerate, supportive, trusting and accepting, they are the cornerstone of the business. Because of...


  • Melbourne, Australia FourQuarters Full time

    6 Month Contract Role - Melbourne CBD Location - Flexible Working Available **About the role** Your role will include: - Providing Level 1/2 IT Service Desk support to staff across Australia - Ensuring all tickets are actioned in a timely manner - Performing regular system checks - Maintaining and updating system documentation as required - Ownership of...


  • Melbourne, Australia Milestone IT Full time

    Immediate start - Multiple roles - Healthcare domain Milestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Network/Desktop Support Consultant to join a great team. Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and...


  • Melbourne, Australia Labourpower Recruitment Services Full time

    Our client is a custom producer of plastic Rotational Mouldings based in Carrum Downs. We are currently seeking multiple production assistants or machine operators to join the team. Successful applicants will work in a variety of positions around the facility assisting with operating rotational moulding machinery, the use of hand and power tools,...

  • Recruitment Consultant

    7 months ago


    Melbourne, Australia Clicks IT Recruitment Full time

    Clicks Recruit (Australia) Pty Ltd is a specialist IT recruitment agency. We have specialist sourcing teams who are trained across every technology skill vertical and industry for IT, tech and digital recruitment. Whether it’s contract permanent or fixed term, Australia’s largest employers trust Clicks to find great people. Clicks is on over 80 Preferred...


  • Melbourne, Australia Allianz Australia Full time

    4-6 weeks of remote training will be provided - Hybrid working - Multiple positions available At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. **You'll be responsible for** - Managing a National based portfolio of motor claims and handling...

  • Euc Support

    2 weeks ago


    Melbourne, Australia Infotech People Full time

    3 month initial contract with view to extensions - Melbourne CBD location - EUC Desktop Support within an outstanding work environment Our client is an MSP with substantial growth over the past 3 years and a solid pipeline of work to come. As a result, we have openings for multiple EUC Support Analyst to provide Level 1 / 2 Desktop Support to customers via...


  • Melbourne, Australia RACV Full time

    Melbourne, Victoria | RACV Head Office - Fixed Term Full Time | Hybrid Working - A Competitive Salary | Discounts on Selected RACV Products **Great things start here** RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance lines, and significant portfolio of Travel and Leisure experiences,...