Payments Manager, Amazon Logistics

3 weeks ago

Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of program or project management experience
- 3+ years of data analysis experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

At Amazon, our aim is to be the most customer-centric company on earth. Our customers experience is influenced significantly by how we fulfil and deliver customer orders. The goal of Amazon’s Last Mile teams is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile arena.
We are looking for a dynamic, organized, self-starter to join as a Payment Coordinator for the Last Mile team supporting a new and exciting last mile channel.
You will dive deep into the system to understand payments process, bank information and invoice data and classification per business needs, in order to identify payment issues and root causes. You will play a key part in understanding, analyzing and improving the different reasons behind a payment failure and support to build a robust logic to identify areas of improvement as well as prevention on future issues.

Key job responsibilities
- Provide best in class support, ensuring Last Mile account creation is established in a timely manner
- Setting up payment processes unique to the Last Mile Channel
- Dealing with supplier related issues and seeing them through to satisfactory completion
- Understand the 3-way matching process and finance policies around resolutions
- Maintaining accuracy with costs flowing within the General Ledger to ensure correct accounting treatment of all costs incurred
- Setting up new accounts in procure to pay systems
- Partner with Finance, Program and Account Management functions and 3rd party vendors supplying services to ensure on-boarding and payments are executed timely
- Support and resolve invoice queries within internal SLAs
- Track metrics and provide reports to leaders
- Proactive in suggesting process improvement to payment/invoicing processes

Brisbane, QLD, AUS | Melbourne, VIC, AUS | Sydney, NSW, AUS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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