Global Mobility Coordinator

2 days ago

Perth, Australia SIRVA Full time

SIRVA BGRS is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size.

With SIRVA BGRS’ locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.

By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide.

We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it

We are now seeking applicants to join our Customer Experience Mobility team. This opportunity has become available as we grow our team to support continued business growth & client expansion across the APAC region.

Why work for SIRVA BGRS?

Being an international brand with a cross regional structure your career opportunities could be endless You can make colleagues, connections and friendships the world over with SIRVA BGRS.

Diversity and inclusion is part of our service and therefore is part of our DNA. At SIRVA BGRS our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identity.

SIRVA BGRS has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.

You want to learn more?

Reporting to our Service Delivery Managers, the Global Mobility Coordinator provides essential support to SIRVA BGRS corporate clients in managing the designated client’s personnel who are relocating for an international assignment. The GMC serves as the primary point of coordination for international assignees for the delivery of various assignment management services offered under their employer’s international assignment policies and procedures

A day in the life of a Global Mobility Coordinator includes but is not limited to;
1. The successful end to end execution of the relocation experience of our client assignees.
2. You will host initial briefing calls and continued communication with them to ensure their relocation experience runs smoothly
3. Handle a range of relocation needs dependent on client policy such as travel & accommodation booking, insurance needs & being central point of contact.
4. Ensuring database accuracy and communication of Information to clients, vendors and colleagues
5. Reconciling and authorizing invoices & billing needs to guarantee up to date cost management for both client and business.

Who are we looking for?

We are looking for those with a strong desire and hunger to achieve the best for our client. Relocating is stressful and you will take appreciation in knowing the actions you take have made an impact to a chapter in our clients life.

To be successful in this position you:

- Previous Mobility industry experience or similar industry experience is highly advantageous
- Previous experience handling corporate clients and relationship management is desirable however not essential
- Possess strong customer service and communication skills across multiple platforms
- Be a self-starter with initiative and have the drive to succeed
- Be highly organised with effective time management skills to manage multiple caseloads at a single time across a number of different clients
- Able to work independently as well as in a team environment
- Competent in Microsoft Office suite

If you believe this role is the next step in your career please submit your interest via the APPLY NOW function including a resume for us to review.

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic informatio

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