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Operations & Administration Clerk
2 months ago
Our client is a leading Australian supplier of construction and heavy equipment that offers service and support through their extensive nationwide dealer network.
The Operations & Administration Clerk - Warehouse/Logistics will ensure the prompt processing of invoices, orders, inventory, scheduling deliveries providing customers with an excellence of service in conjunction with the company expectations, policies & procedures and KPI's.
**RESPONSIBILITIES**:
- Responsible for inbound & invoice management.
- Coordinate onboarding for new members and assign daily jobs/tasks under instructions of supervisor.
- Maintaining a positive, empathetic, proactive, and professional attitude toward customers at all times.
- Responding promptly to all customer inquiries
- Responsible for processing of orders including all relevant paperwork
- Communicate and coordinate delivery schedule with transport companies.
- Liaise with warehouse staff.
- Arrange truck bookings for deliveries.
- Monitor delivery status. If there is any issue, communicate directly & promptly with customers.
- Issue process invoices to customers and suppliers.
- General administration tasks, e.g., supplier invoices/ payment data entry
- Participate in stocktake activities, e.g., inventory adjustments/control.
- Follow any additional or tasks as per the request of management.
**REQUIREMENTS**:
- Demonstrate a professional and pro-active approach with the ability to make decisions and solve problems.
- Ability to build strong customer relationships and maintain professional relationships with management and all departments
- Exercise continuous workplace safety awareness and your obligations to work in a safe manner by learning to identify, isolate and minimise potential workplace hazards that may cause injury either to yourself, your workmates or to customers.
- Excellence communication skills
- Full working rights in Australia
- Able to travel by your own vehicle
- Work in the office, M-F, 8:30-16:00
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