Store Manager
5 days ago
**Position Description**:
**Position Title **Store Manager
**Reports to **Operations Manager
**Position Overview**
The Store Manager is ultimately responsible for the operation of every element within a STACKED store, successful operation, finances, and people management of the store, as well as ensuring health and safety standards and sales targets are met.
The Store Manager must coordinate efficient operations by collaborating with their team to ensure
Stacked procedures are followed at all times. They are integral to maintaining and strengthening the brand reputation by ensuring the team consistently delivers tasty, healthy, high quality fast food.
**Key Responsibilities**
- Recruit staff when required that will add to the Stacked atmosphere & deliver exceptional customer service.
- Ensure all new starters receive Stacked training as per: o WORK TRIAL ASSESSMENT CHECKLIST on their first trial shift. o INDUCTION TRAINING CHECKLISTS (ITCs) prior to commencement. o OPERATIONAL TRAINING CHECKLISTS (OTCs) within one month of commencing employment and refreshers. o LEADERSHIP TRAINING CHECKLISTS to be used to develop management team.
- Lead and mentor staff throughout induction and establishment into the workplace to ensure they develop the skills required to serve customers in safe and effective manner consistent with our brand values and customer promise.
- Complete an/or approve store rosters and achieve budgeted labour costs.
- Ensuring that all staff, both front of store and kitchen, are following proper Company procedures and consistently producing quality sandwiches and bowls according to Stacked recipes, portioning, cooking and serving standards.
- Ensuring that all customers have a pleasant experience each time they choose to visit a
Stacked store
- ‘Manage the floor’ including task allocation and ensure clear direction is given to all staff to maximise experience and efficiency.
- Handle customer complaints in a professional manner ensuring a positive experience.
- Discipline staff as required in consultation with Operations Manager, to ensure correct procedures are followed as per training guide.
- Hold regular team meetings and create action plans to improve operations and sales.
- Create annual sales and expense budget and communicate with management.
- Manage operations in conjunction to minimise wastage, shrinkage and loss relative to the opportunity for sales.
- Maximise profitability of venue by taking all opportunities to manage stock levels, labour content and costs whilst achieving budgeted sales and Gross Profit targets.
- Prioritise all areas for cash control such as daily cash variances and banking and investigate any discrepancies thoroughly and quickly.
- Complete month end P&L and create action plan on improvements required and communicate with management team.
- Develop Local Area Marketing campaigns and direct the successful execution of National initiatives.
- Provide input on suggested range, with Stacked Head Office, based on customer feedback and opportunities to increase sales.
- Responsible for ordering food products, ensuring all items are received in correct quantities and condition.
- Manage stock to optimum levels and ensure stock rotation is in place.
- Complete stocktakes of kitchen food and consumable items.
- Ensure all standard recipes and waste control procedures are followed including checking and maintaining proper food holding and refrigeration temperature control points.
- Ensure that all equipment is kept in excellent working condition and action equipment maintenance accordingly.
- Create a safe, secure and healthy workplace environment by ensuring BOH follow all ITC procedures and the Stacked Food Safety program.
**KPIs**
- COGs percentage maintained as per company benchmark
- Labour cost percentage maintained as per company benchmark
- Wastage maintained as per company benchmark
- Food Safety compliance
- pass all inspections with no breaches
- Achieves overall sales revenue target for calendar year
- Achieves and maintains google rating over 4 stars
- 85% minimum achievement on Store Visit reports
- Store Mystery Shop results achievement to company benchmark
- Maintain a Staff Attrition rate of 10% per calendar year
- Store maintains $18 average spend per head
**Experience/ Qualifications**
**Essential**
- Excellent knowledge of Fast Food/ Cafe operations.
- Demonstrated ability to stay abreast of current and future food trends including health and product issues.
- Working knowledge of Word & Excel, and business systems management.
- Minimum 3 years proven experience working in the management of a service-driven food and beverage business.
- Experience in successfully managing operational efficiencies
- food costs, labour, wastage.
- Ability to manage a P&L, weekly budget, forecasting and COGS costing.
- Experience in developing and executing operational procedures and training others on such procedures.
- Strong leadership and people managemen
-
Store Manager
7 months ago
Sydney, Australia Hero Sushi Manager Full timeHero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...
-
Second Incharge Store Manager
7 months ago
Sydney, Australia Hero Sushi Manager Full timeHero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: SYDNEY NSW 2000 - Position: Full time - Second...
-
Glue Store Manager
1 week ago
Sydney, Australia Glue Store Full time**About Us**: Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion...
-
Glue Store Manager
7 months ago
Sydney, Australia Glue Store Full timePart of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...
-
Assistant Store Manager
2 days ago
Sydney, Australia Estate Locksmith Store Full timeABOUT THE ROLE Reporting directly to the Store Manager, you will: Assist the Store Manager in increasing performance to achieve targets Contribute to all aspects of the store including serving customers and stacking shelves Assist the Store Manager with the training and development of the team Order and maintain stock availability Ensure the health and...
-
Glue Store Manager
7 months ago
Sydney, Australia Glue Store Full time**About Us**: Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion...
-
Glue Store Manager
7 months ago
Sydney, Australia Glue Store Full time**About Us**: Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion...
-
Glue Assistant Store Manager
5 days ago
Sydney, Australia Glue Store Full timeAbout Us Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and...
-
Glue Store Manager
5 days ago
Sydney, Australia Glue Store Full timeJoin the Glue Team as our Flagship Store Manager at QVB! Are you a driven and passionate leader looking for new challenge in 2025 ? Glue is seeking a Flagship Store Manager to join and lead our amazing team located in the heart of Sydney at our QVB store! At Glue, we pride ourselves on premium brands that celebrates individuality & style. We are dedicated to...
-
Glue Assistant Store Manager
7 days ago
Sydney, Australia Glue Store Full timeAbout Us Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and...
-
Glue In-store Vm
2 weeks ago
Sydney, Australia Glue Store Full timeWe are looking for an in-store Visual Merchandiser to join our team at our World Square store! About Us Part of the Accent Portfolio of brands, Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders...
-
Regional Manager
7 months ago
Sydney, Australia Glue Store Full timePart of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...
-
Miranda - Full Time Sales Assistant - Westfield
8 months ago
Sydney, Australia Universal Store Full timeUniversal Store is looking for a creative, inspiring, dedicated Full Time Sales Assistant to join our team. This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company. What we're looking for: A natural team player who can also adapt to changing environments - Make customers feel...
-
Store Manager
7 months ago
Sydney, Australia Outback Stores Pty Ltd Full time**Introduction**: About Outback Stores Outback Stores purpose is to be a sustainable business that makes a positive difference in the health, employment, and economy of remote Indigenous communities by improving food affordability and availability, nutrition and community services. Outback Stores has established itself as a leader in remote retail...
-
Store Manager
7 months ago
Sydney, Australia Jivaro Full timeHighly successful large global sports retailer. - Very competitive package & company benefits. - Birkenhead Point location. **The Role**: Effectively lead and manage a large volume store to achieve sales, profit growth, customer service and expense management goals in accordance with the company standards. **Key Responsibilities**: - Successfully lead,...
-
Store Manager
7 months ago
Sydney, Australia Jivaro Full timeHighly successful large global sports retailer. - Very competitive package & company benefits. - Birkenhead Point location. **The Role**: Effectively lead and manage a large volume store to achieve sales, profit growth, customer service and expense management goals in accordance with the company standards. **Key Responsibilities**: - Successfully lead,...
-
Seasonal Sales Assistant
3 months ago
Sydney, Australia Glue Store Full timePart of the Accent Portfolio of brands,Glue Store is the original ‘House of Brands’ premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports...
-
Store Manager
4 weeks ago
Sydney, Australia Burberry Full time**Store Manager**: - Department: RETAIL OFFLINE - City: Sydney - Location: AU **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...
-
Store Manager
4 months ago
Sydney, Australia Burberry Full time**Store Manager**: - Department: RETAIL OFFLINE- City: Sydney- Location: AU**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded...
-
Store Manager
7 months ago
Sydney, Australia Sushi Sushi Full time**Store Manager - Queen Victoria Building (QVB) Sydney** Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we’re looking for a Store Manager to join the team. We are currently looking for a Store Manager for our brand-new store inside **QVB Sydney!** **We are seeking leaders with a passion for inspiring...