Cafe Manager
4 months ago
Job Title: Cafe Manager
(38-40 hours per week)
Location: Chapel Street, South Yarra
Overview:
**Responsibilities**:
- Manage and supervise daily operations of the venue during morning hours, ensuring smooth service and exceptional customer experiences
- Train, schedule, and supervise cafe staff, including baristas and FOH.
- Set performance standards, conduct regular performance evaluations, and provide ongoing coaching and feedback to team members
- Monitor inventory levels, place orders for supplies, and manage stock to ensure availability of products while minimising waste
- Create and maintain a welcoming and efficient cafe environment, ensuring cleanliness, organisation, and adherence to health and safety standards
- Handle customer inquiries, feedback, and complaints in a professional and timely manner
- Come up and Implement marketing strategies to promote the cafe and increase customer engagement
- Develop and execute initiatives to improve efficiency, reduce costs, and enhance overall cafe performance
- Manage finances, including budgeting, cost control, and revenue optimisation
**Requirements**:
- Proven experience (Minimum 2 years) in a managerial role within the food and beverage industry, preferably in a cafe or similar setting
- Strong leadership, interpersonal, and communication skills
- Ability to multitask, prioritise, and thrive in a fast-paced environment
- In-depth knowledge of coffee, tea, and other beverages, as well as food preparation techniques
- Proficiency in inventory management and cost control
- Familiarity with health and safety regulations
- Excellent problem-solving abilities and a customer-focused mindset
- Flexibility to work mornings, weekends, and holidays as needed
- Certification in food handling and safety (preferred)
**Benefits**:
- Competitive salary based on experience
- Opportunities for growth and advancement within the company
- Staff discounts or perks
Application Process:
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00 - $75,000.00 per year
**Benefits**:
- Employee discount
- Free drinks
- Free food
- Salary packaging
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- Shift work
Supplemental pay types:
- Tips
Ability to commute/relocate:
- South Yarra, VIC 3141: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Hospitality: 2 years (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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