Luxury Fashion Store Supervisor

4 weeks ago

Melbourne, Australia World Mode Australia (iDA Australia) Full time

**Company Description**:
Located in Melbourne, this fashion retail company brings together a collection of globally sourced fashion brands, offering an exquisite range of clothing, accessories, and footwear. With a keen eye for quality and style, they curate a selection that caters to fashion enthusiasts seeking both on-trend pieces and timeless classics. Embracing the city's vibrant fashion culture, they provide a captivating shopping experience for individuals who appreciate the finest in global fashion.

**Position Summary**:
Join our vibrant fashion retail company located in Melbourne, where they curate a stunning collection of globally sourced fashion brands. As a Store Supervisor, you'll play a crucial role in creating an exceptional shopping experience for fashion enthusiasts who appreciate quality and style. You'll support the Store Manager in administrative tasks, maintain accurate stock levels, drive sales, and ensure top-notch customer service. If you have a passion for fashion, strong leadership skills, and a knack for building loyal client relationships, they invite you to join the dynamic team. Full-time availability and valid work rights in Australia are required to seize this exciting opportunity.

**Responsibilities**:

- Support the Store Manager in various administrative tasks, including providing reports on store, employee, and product performance.
- Assist in maintaining accurate stock levels and promptly reporting any discrepancies to the Store Manager.
- Identify opportunities for operational improvements and provide proposals to enhance store efficiency.
- Handle cash transactions and enforce security protocols to protect merchandise.
- Oversee daily store operations, including opening, closing, and maintenance tasks.
- Conduct daily briefings and debriefings to communicate sales targets and performance expectations.
- Assist in enforcing store operation policies and ensure compliance with occupational health and safety standards.
- Drive sales results by actively engaging in customer interactions and building a loyal client base.
- Assist with customer requests, respond to inquiries, and provide excellent customer service.
- Support promotional events and contribute to their successful execution.
- Demonstrate conflict resolution skills when dealing with clients in a professional manner.
- Aid in staff management activities, such as roster organization, orientation, and coaching.
- Enforce company policies and regulations and implement corrective actions to improve employee performance and conduct.

**Qualifications and Skills**:

- **Minimum 2-3 years of experience in a similar role, preferably in a luxury retail environment.**:

- Full-time availability with valid work rights in Australia.
- Strong supervisory or management skills.
- Proven ability to build and maintain a loyal client base.
- Familiarity with monitoring staff KPIs and providing guidance for improvement.
- Experience in orienting and coaching new staff members.
- Previous experience in managing a team in a fashion retail sales environment is preferred.

**About World Mode Australia**:
At World Mode Australia, our mission is to match you with your dream job. As a subsidiary of World Mode Holdings Global, we work with clients throughout the APAC region. As a human resources and recruiting agency based in Sydney, Australia, we are dedicated to helping individuals like you find rewarding employment opportunities across various industries.

With a network of over 1500 clients, we have access to a wide range of exciting positions that could be a perfect fit for you. We understand that finding the right job goes beyond matching skills and qualifications. That's why we take the time to understand your unique aspirations, values, and career goals.

**Salary**: $63,000.00 - $65,000.00 per year

Ability to commute/relocate:

- Melbourne City, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Leadership: 1 year (required)
- Retail management: 1 year (preferred)
- Fashion retail: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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