Client Service Officer

3 weeks ago

Sydney, Australia Easy Authoring Full time

**Contract until the 31st of October 2023 with possible extension.**:

- **Hourly pay rate up to $41.59/hour **+ Super.**:

- **Working onsite, all five days at the Newcastle office.**:

- **Immediate start.**

**PURPOSE OF THE ROLE**:
You will be responsible for delivering high-quality customer services that are reliable, timely, and consistent. You will also be managing a customer caseload to deliver financial management services to customers and make decisions on their behalf.

**KEY ACCOUNTABILITIES**:

- Develop strategies and make substitute decisions to manage customer finances including medium to long-term planning.
- Communicate and engage with customers to understand their financial needs and existing arrangements, build rapport, and consult with the customer to understand aspirations.
- Actively listen to the concerns and enquiries of customers and stakeholders and work to resolve issues across NSW Trustee & Guardian’s services.
- Deliver high-quality, respectful, consistent, empathetic, and timely services to customers.
- Work closely with staff from Estate Planning and administration and Public Guardian divisions to achieve quality outcomes focused on customer needs. Ensure a coordinated approach to customer matters by working closely with team members.
- Access the required systems and processes to support the management of customer matters and actively suggest improvements.
- Escalate complex matters and substantial complaints to the Senior Client Service Officer or Principal Client Service Officer, as required.
- Discuss progress with the Senior Client Service Officer and complete ongoing
decisions, budgets, and administration.

**Nisha at 0482 091 867**

**About Easy Authoring**:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and career progression. We are the authorised suppliers to NSW, ACT, QLD, the Federal government, and multiple corporate organisations.

  • Client Service Officer

    4 weeks ago

    Sydney, Australia Osborne Richardson Australia Full time

    **Salary**: $40-$45 per hour **Location**: NSW - Regional, NSW - Sydney **Ref**: ClientSrvcOffcr **Description**: Our Client based in the Newcastle is seeking an experienced and motivated Client Service Officer to join their team. Pay Rate: $41.59 per hour Duration: ASAP - 29/03/24 Location: Newcastle NSW NSW Trustee & Guardian protects, promotes and...

  • Client Service Officer

    2 weeks ago

    Sydney, Australia Charterhouse Full time

    **Client Service Officer - NSW Government - Victims Services** **3 x positions available** - **$34ph + super**: - **Immediate start pending checks**: - **Initial 3 month contract with view to extend**: - **Parramatta location/Hybrid ( 2 days per fortnight required in the office)**: - **Full time, Monday to Friday. 38 hours per week** This large...

  • Client Services Officer

    1 week ago

    Sydney, Australia Findex Full time

    We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Financial Advisers. This is a permanent, full-time opportunity based in our Sydney office. Day to day, you will support our Advisers and ensure that team workflow is managed efficiently. We have all the tools, people and offices to make...

  • Client Services Officer

    6 days ago

    Sydney, Australia Nexia Australia And New Zealand Full time

    Client Services Officer **22nd April, 2024** **The Opportunity** Exciting opportunity for a motivated Client Services Officer to join our accounting firm. This is a opportunity to work in a social and supportive team in a professional and friendly environment. **The Role** - Meeting and greeting clients and act as a liaison with internal clients and...

  • Client Service Officer

    6 days ago

    Sydney, New South Wales, Australia Osborne Richardson Australia Full time

    Salary:$40-$45 per hourLocation:NSW - Regional, NSW - SydneyRef:ClientSrvcOffcrDescription:Our Client based in the Newcastle is seeking an experienced and motivated Client Service Officer to join their team.Pay Rate: $41.59 per hourDuration: ASAP - 29/03/24Location: Newcastle NSWNSW Trustee & Guardian protects, promotes and supports the rights, dignity,...

  • Client Services Officer

    2 months ago

    Sydney, Australia Chandler Macleod Full time

    **Location*** - Sydney, New South Wales - **Category*** - Office Support - **Salary** - $32 AUD - $35 AUD Hourly - **Posted** - 01-May-2024 - **Work type** - Contract - **Contact** - Andrew Murphy - **Reference** - 9109-14532014 - **Overview** The role acts autonomously in relation to providing advice, referral and provision of some housing assistance...

  • Client Services Officer

    4 weeks ago

    Sydney, Australia Findex Full time

    Do you love Client Services and administration? Here is an opportunity not to be missed! We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Financial Advisers. This is a permanent, full-time opportunity based in our Sydney office. Day to day, you will support our Advisers and ensure...

  • Client Services Officer

    13 hours ago

    Sydney, Australia Findex Full time

    Do you love Client Services and administration? Here is an opportunity not to be missed! We have an exciting opportunity for a motivated, self-driven person to join our Client Services team supporting our team of Financial Advisers. This is a permanent, full-time opportunity based in our Sydney office. Day to day, you will support our Advisers and ensure...

  • Client Services Officer

    1 month ago

    Sydney, Australia Chandler Macleod Full time

    Overview The Client Service Officer needs to understand, interpret and apply standards, legislation, policy and guidelines in providing services to clients and in managing properties and tenancies.The role acts autonomously in relation to providing advice, referral and provision of some housing assistance however line manager approval is needed for some...

  • Client Services Officer

    6 days ago

    Sydney, New South Wales, Australia Chandler Macleod Full time

    Overview The Client Service Officer needs to understand, interpret and apply standards, legislation, policy and guidelines in providing services to clients and in managing properties and tenancies.The role acts autonomously in relation to providing advice, referral and provision of some housing assistance however line manager approval is needed for some...

  • Client Services Officer

    3 weeks ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Client Services OfficerOpportunity to work for a market leading Mid Tier Accounting firm Gorgeous state of the art offices, in the heart of Sydney CBDPermanent position, working 8.30am – 5pm Monday to Friday About the company: Our client is looking for a friendly and dynamic Client Services Officer to complement their friendly team and help them to manage...

  • Client Services Officer

    2 months ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Client Services OfficerOpportunity to work for a market leading Mid Tier Accounting firm Gorgeous state of the art offices, in the heart of Sydney CBDPermanent position, working 8.30am – 5pm Monday to Friday About the company: Our client is looking for a friendly and dynamic Client Services Officer to complement their friendly team and help them to manage...

  • Client Services Officer

    6 days ago

    Sydney, New South Wales, Australia Nexia Australia And New Zealand Full time

    Client Services Officer22nd April, 2024The OpportunityExciting opportunity for a motivated Client Services Officer to join our accounting firm. This is a opportunity to work in a social and supportive team in a professional and friendly environment.The Role Meeting and greeting clients and act as a liaison with internal clients and external suppliers...

  • Client Services Officer

    6 days ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Job details Location: Sydney Salary: Competitive Job Type: Permanent Discipline: Administration & Office SupportReference: V Posted: 28 days ago Share this job Job description Client Services OfficerOpportunity to work for a market leading Mid Tier Accounting firm Gorgeous state of the art offices, in the heart of Sydney CBDPermanent position, working 8.30am...

  • Client Service Officer

    6 days ago

    Sydney, Australia Mane Consulting Full time

    Permanent - Sydney CBD, New South Wales - Posted 45 mins ago - Up to AU$75000.00 per annum USD / Year - Salary: Up to AU$75000.00 per annum Exciting opportunity alert! Our client, an esteemed accounting firm in Sydney, seeks a Client Services Officer to join their team. **Role**: - Welcome clients warmly and liaise between internal and external parties -...

  • Client Services Officer

    3 weeks ago

    Sydney, Australia Charterhouse Full time

    Job details Location: Sydney Salary: Competitive Job Type: Permanent Discipline: Administration & Office SupportReference: V-110965 Posted: 30 days ago Share this job Job...

  • Client Services Officer

    4 weeks ago

    Sydney, Australia Charterhouse Full time

    Job details Location: Sydney Salary: Competitive Job Type: Permanent Discipline: Administration & Office SupportReference: V-110965 Posted: 29 days ago Share this job Job...

  • Client Services Officer

    4 weeks ago

    Sydney, Australia Charterhouse Full time

    Job details Location: Sydney Salary: Competitive Job Type: Permanent Discipline: Administration & Office SupportReference: V-110965 Posted: 28 days ago Share this job Job...

  • Client Services Officer

    3 weeks ago

    Sydney, Australia Charterhouse Full time

    Job details Location: Sydney Salary: Competitive Job Type: Permanent Discipline: Administration & Office SupportReference: V-110965 Posted: about 1 month ago Share this job Job...

  • Client Services Officer

    4 weeks ago

    Sydney, Australia Charterhouse Full time

    Job details Location: Sydney Salary: Competitive Job Type: Permanent Discipline: Administration & Office SupportReference: V-110965 Posted: 27 days ago Share this job Job...