Make and Pack Supervisor

6 months ago


Sydney, Australia Gate Gourmet Full time

We’re looking for motivated, engaged people to help make everyone’s journeys better.
Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travellers around the globe.

The Make & Pack Supervisor is responsible for the overall leadership and coordination of the assigned sections including financial, operational and statutory accountability.

Your key areas of responsibilities include:

- Supervision of food preparation to ensure that culinary, operation (labour and materials) and internal service levels are maintained to agreed standard.
- Supervision of all production activities to ensure delivery of products and services are according to customer specification and expectation.
- Coordination of food production activities by liaising closely with the Executive Chef and Assembly Manager.
- Ensure that the team meets quality KPI’s and internal and external customer expectations.
- Proactively manage your team’s performance including training and coaching.
- Maintains legal/compliance requirements across health and safety, food safety & security.
- Leads/attends operational meetings and shift briefings.
- Monthly/Weekly work allocation planning, staff roster and scheduling.
- Creation of various reports.

We are interested in speaking with individuals who possess:

- From approximately 5 years' experience working within an Operations environment.
- Experience working in a Food Hygiene/Health & Safety/High Security environment preferred.
- Effective and proven team leading/supervisory experience with in a fast-paced unionised environment.
- Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
- Relevant tertiary qualifications would be highly desirable in a related discipline.
- Intermediate knowledge of Microsoft Office products preferred.
If you want to be part of a team that helps make travel and culinary memories, join us


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