Ami Communications Analyst

3 weeks ago

Melbourne, Australia CitiPower and Powercor Full time

**AMI Communications Analyst**:

- Melbourne, VIC, AU, 3000**About us**:
CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large numbers of households, as well as commercial and industrial businesses, world class arts, health and sporting precincts, popular tourism regions and the biggest infrastructure projects in Victoria.
We provide reliable, safe and affordable electricity and our businesses are independently rated as the best in the country for their efficiency. Sustaining this is all the more critical and challenging as greater electrification of homes, fleets and industries becomes a core strategy for reducing carbon emissions and addressing climate change.

**About the Role**:
We have an opportunity for a hands-on and consultative analyst and driven professional to join our AMI (Advanced Metering Infrastructure) Network Operations Team.

In this exciting role you will be responsible for supporting the operation and service delivery of AMI business systems solutions. The AMI Network Operations Team monitors, maintains and operates one of the largest and best performing AMI Networks in Australasia.

Using your working knowledge of communications infrastructure to manage fault investigations you will plan, analyse and provide technical support to ensure that the Network delivers to agreed performance levels.

This key team member will also ensure the successful delivery of a range of service via this revolutionary technology and continuously improved operation efficiency and network performance, whilst working with internal and external stakeholders.

**What you’ll deliver**:

- Monitor network performance, identify non-communicating/inactive devices and initiate investigations
- Assist in field investigation and commissioning, create and close-out of the service order
- Analyse network performance from connectivity, faults and other reliability related data elements in order to enhance the network robustness
- Propose continual improvement through the creation of new tools and scripts resulting in streamlined processes.
- Perform business analytics including requirement gathering, documentation and the development of process flows / work instructions
- Assist in identifying, profiling and quantifying opportunities from the large amount of data collected by the AMI network as well as other integrated business systems.

**To succeed in this role you’ll have**:

- Tertiary qualifications in Power Systems, IT, Business Analysis or equivalent work experience
- Experience in Network Management System (e.g. UIQ) administration, operation and configuration
- Systems support experience with Smart Meter technology is preferred, as is Communications networks
- Technically proficient in Excel and database technologies including SQL & MS Access
- Well-developed communication skills to structure and prepare compelling reports and the ability to understand and communicate technical issues to non-technical people.
- Experience using data analytics platforms and associated tools would be beneficial.

**Your career with us**:
We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability. We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we’re committed to equal opportunities for all employees.

We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here for more information on how we create and support a diverse and equitable workplace.

Understand how our benefits can support you. We offer a health and wellbeing subsidy (up to $600 per year), paid parental leave of up to 15 weeks for the primary carer, and more.

**What’s next**:
If you think you have what it takes, but don’t necessarily check every box, or would like to discuss a different or flexible way of working, please still get in touch with us.

Beon, CitiPower Powercor and United Energy recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

**Job Segment**:Communications, Sustainability, Technical Support, Power Systems, Business Analyst, Marketing, Energy, Technology

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